Enterprise Marketing Success Manager

9 hours ago

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Moxie

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Beauty • Compliance • SaaS

Moxie is a comprehensive platform dedicated to helping medspa businesses launch, run, and grow successfully. They offer tailored services such as business coaching, compliance expertise, and advanced medspa management software, to ensure efficient and compliant operations. Moxie also provides strategies for medspa marketing and offers opportunities for substantial savings on products and supplies. Their all-in-one software suite includes features for online scheduling, payment processing, inventory management, and automated compliance risk notifications. With a focus on guiding medspa entrepreneurs towards sustainable growth and enhanced profitability, Moxie is a key partner in the medspa industry.

2 - 10 employees

💄 Beauty

📋 Compliance

☁️ SaaS

📋 Description

• Own and manage a high-value portfolio of Enterprise provider accounts, delivering consistent, high-quality marketing services and maintaining 95%+ satisfaction across the book of business. • Build and standardize Enterprise service delivery workflows, including Monday.com processes, Week 8+ relationship management, Growth Sprints, escalation handling, and communication cadences. • Strengthen cross-functional alignment with Practice Success Managers and Marketing, establishing clear ownership boundaries, handoff protocols, and enablement materials to reduce friction and improve efficiency. • Drive strategic provider outcomes by leading consultation calls, identifying marketing and growth opportunities, and translating insights into clear action plans that improve performance. • Develop scalable systems and documentation—including playbooks, templates, training materials, and SOPs—to prepare Moxie for future MSM hiring and pod expansion.

🎯 Requirements

• A client-facing operator with experience managing a large portfolio of accounts and driving measurable business outcomes. • A process builder who can identify operational gaps, eliminate bottlenecks, and standardize workflows in tools like Monday.com or similar project management systems. • A cross-functional collaborator who works seamlessly with PSMs, marketing leaders, and operational support teams and can clarify ownership across functions. • A strategic communicator able to run provider consultations, deliver performance reviews, and guide clients toward better marketing and business decisions. • A systems thinker with the ability to document playbooks, design repeatable processes, and prepare the organization for scale. • A problem-solver who brings structure, urgency, and follow-through to complex service delivery environments. • A growth-minded leader who wants to build something new—and eventually lead and train others as the Enterprise pod expands.

🏖️ Benefits

• Competitive salary and stock • Generous health/dental/vision coverage