Senior Site Reliability Engineer

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September 18

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MRSOOL | مرسول

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Transport • eCommerce • Logistics

MRSOOL is one of the largest delivery platforms in the region, offering an on-demand experience with high user ratings in both Apple's App Store and Google's Play store. MRSOOL provides a "order anything from anywhere" service backed by a large fleet of registered couriers. It enables businesses to access a vast user base, facilitating transformation to on-demand eCommerce and offering a flexible bidding system for service prices. MRSOOL also offers a personalized delivery experience with real-time tracking and communication with couriers, making it a leading option for ordering from local shops, groceries, and restaurants directly to your door.

201 - 500 employees

Founded 2015

🚗 Transport

🛍️ eCommerce

📋 Description

• Develop and maintain monitoring and alerting systems to proactively identify and address issues. • Troubleshoot and escalate production incidents to minimize downtime and improve system reliability. • Continuously improve our infrastructure and processes to optimize scalability and efficiency. • Participate and take ownership for on-call rotations as needed to ensure 24/7 support for our application. • Perform routine maintenance and upgrades as needed to keep our systems up to date. • Contribute to ongoing efforts to improve our security posture and compliance with industry standards. • Communicate complex technical concepts clearly and concisely to both technical and non-technical stakeholders in order to make the right decision. • Mentor and coach junior engineers, fostering their professional growth and enabling them to deliver high-quality work. • Stay up-to-date with the latest advancements and trends in site reliability engineering and share knowledge and insights with the team. • Identify opportunities for organizational enhancements and propose alternatives to optimize team structures and execution. • Collaborate with development teams to design and implement automated deployment and testing pipelines. • Collaborate with development teams to design and implement scalable Infrastructure.

🎯 Requirements

• Bachelor’s degree in Computer Engineering, Computer Science, or related field. • 5+ years of experience in a similar role, preferably with experience in a high-traffic, high-availability environment. • Proficiency in at least one programming language (Python, Ruby, Java, Go, etc.). • Strong understanding of cloud infrastructure and related technologies (AWS, GCP, Azure, Kubernetes, Docker, etc.) • Excellent troubleshooting and problem-solving skills. • Experience with one or more automation and configuration management tools (Chef, Ansible, Puppet, Terraform, etc.). • Familiarity with monitoring and alerting tools (Prometheus, Grafana, Nagios, etc.) • Strong communication and interpersonal skills, enabling effective collaboration with cross-functional teams. • Ability to navigate ambiguity, set clear expectations, and thrive in a fast-paced, dynamic environment. • A strong grasp of computer science fundamentals when it comes to dealing with distributed systems and networks.

🏖️ Benefits

• Inclusive and Diverse Environment: We foster an inclusive and diverse workplace that values innovation and provides flexibility. • Competitive Compensation: Our compensation packages are competitive and include potential share options. Additionally, you will benefit from a performance-based commission/ incentive structure, rewarding your achievements. • Personal Growth and Development: We are committed to your professional development, offering regular training and an annual learning stipend to help you advance your career in a fast-paced, dynamic environment. • Autonomy and Mentorship: You’ll enjoy a degree of autonomy in your role, supported by mentorship and ambitious goals that drive both your personal success and the company's growth.