Lead Accessibility Specialist

🕒 4 days ago

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $103k - $171.6k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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M&T Bank

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1856

🛡️ Insurance

💼 Consulting

🏦 Banking

Insurance • Consulting • Banking

M&T Bank is a leading regional financial institution that provides a wide range of banking services to personal, business, and commercial clients. Known for its customer satisfaction in mobile banking, M&T Bank offers products and services such as checking accounts, credit cards, mortgages, personal loans, and insurance. Additionally, it provides financial planning through Wilmington Advisors @ M&T. The bank is committed to community engagement, supporting local businesses, multicultural banking, and volunteerism. With a focus on cybersecurity and digital banking solutions, M&T Bank serves its clientele through comprehensive online and mobile services.

📋 Description

• Lead the process and engagement around building digital products and cohesive end-to-end experiences • Lead and mentor Product Designers across teams • Collaborate with Product Design Leads and Service Design Leads to align product visions and experiences • Envision and design desired end states informed by research • Apply user-centered design methods throughout the product development lifecycle • Partner with developers on user experience standards and industry best practices • Explore design concepts through whiteboard sessions, wireframes, and usability studies • Work with product owners to define functionality and end-user requirements • Lead, mentor, and potentially manage teams across product spaces • Lead cross-functional meetings, workshops, sprints, and planning sessions • Plan and perform user/customer research with the Experience Research team • Identify opportunities to leverage resources and methods across teams • Explore new patterns and practices and contribute to new methodologies • Use storytelling and persuasion to build trust with cross-functional peers • Advocate for the customer perspective across the organization • Participate in recruiting and hiring • Adhere to compliance and operational risk controls • Maintain M&T internal control standards and implement audit and regulatory action items • Complete other related duties as assigned

🎯 Requirements

• Bachelor's degree in UX Design, Human Computer Interaction, Industrial Design, or similar, and a minimum of 5 years relevant experience, or in lieu of a degree, a combined minimum of 9 years education and/or relevant/product design work experience • Proven expertise in Product Design/Human-Centered Design • Experience creating use cases, flow diagrams, prototypes, scenarios, and wireframes • Understanding of design thinking methods and their application during product development • Hands-on experience designing for digital touchpoints and non-digital channels • Experience managing programs through the full product development process • Project and people management skills • Ability to mentor and educate others on experience design • Ability to navigate ambiguity within a self-directed culture • Ability to establish strong working relationships • Extensive experience conducting remote and in-person workshops • Familiarity with Miro and Webex • Experience with Adobe, Sketch, InVision, Figma, or similar design and prototyping tools • Proficiency in industry best practices for desktop, mobile, and web applications • Experience with accessibility standards, cross-platform issues, mobile user interfaces, and systems-thinking

🏖️ Benefits

• Medical benefits • Retirement benefits • Forty hours of paid volunteer time each year • Competitive, market-informed pay • Equal employment opportunities