Business Analyst III

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Avenu Insights & Analytics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1978

🏛️ Government

📋 Compliance

☁️ SaaS

Government • Compliance • SaaS

Avenu Insights & Analytics is a firm dedicated to enhancing revenue recovery and compliance for state and local governments. The company provides a comprehensive suite of services and software solutions aimed at maximizing transparency and operational efficiency while helping taxpayers meet their obligations. With expertise in compliance auditing, digital transformation, and public records management, Avenu collaborates with government entities to identify new revenue opportunities and optimize citizen services.

📋 Description

• Analyzing customer requirements and the analysis of information/data. • Understanding the pension business needs of the client and identifying how best to meet those needs. • Working with the business and the technology areas to gather requirements for development and management. • Leads the effort to analyze, validate and document the business and system requirements. • Acts as a bridge between the business and the IT groups, and is accountable for a technology solution that supports the business request or opportunity and is based on the enterprise architecture. • Assists in designing, modifying and creating business processes that will be used to implement the business transformation solutions. • Provides input to improve overall efficiency and processes. • Maintain a high level of client relationship management. • Acting as liaison between clients, other service providers and programmers to further develop and foster the client relationship. • Provide daily support to clients during system development and implementation, including telephone support / contact for clients. • Participate in regular client status meetings including assisting with status reports, meeting notes, etc as determined by client's needs. • Manage multiple clients and tasks and prioritize work as required. • Send correspondence to clients. • Participate in upgrade or new implementation projects from beginning to end or parts of a major project.

🎯 Requirements

• A minimum of 5-7 years Canadian pension or benefit related experience • A minimum of 5-7 years’ systems analyst experience • University degree or equivalent Designation or extensive experience / knowledge of the following: Pension plan administration (DB and/or DC) (e.g. PPAC or CEBS course - Pension Plans & Other Retirement Income Programs) • Business Analyst Certification • Exposure to systems / application development. • Excellent written and verbal communication skills. • Highly motivated • Team player • Excellent interpersonal, facilitation/presentation and negotiation skills. • Advanced organizational, analytical and problem solving skills. • Able to prioritize work, meet deadlines and perform well under pressure. • High integrity and commitment to quality. • Adaptive to changing situations. • Deals with ambiguity efficiently and makes sound decisions. • Demonstrates leadership through: challenging others to develop as leaders while serving as a role model; proactively initiates, develops, and maintains effective working relationships with team members; generates enthusiasm among team members. • Takes initiative and seeks responsibility. Demonstrates personal accountability / commitment for clients, projects, tasks and responsibilities.

🏖️ Benefits

• Competitive benefits and compensation package