Payor-Partner Programs Specialist

Job not on LinkedIn

November 27

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Logo of Noble Health Services

Noble Health Services

Healthcare Insurance • Healthcare • Wellness

Noble Health Services is a healthcare provider dedicated to offering a range of medical services and support to its patients. With a focus on quality care and patient satisfaction, Noble Health aims to deliver essential health services that enhance the overall well-being of the communities it serves.

1001 - 5000 employees

Founded 2013

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• Works under general supervision and follows standard procedures to accomplish assigned tasks • Responsible for all aspects related to management of hub services relationships • Provide direct support and serve as primary point of contact for patients of designated third-party payers • Follow customized patient support service models and programs to meet and exceed client expectations • Follow established protocol and non-standard service models to provide the highest quality services • Serve as subject matter experts on payer partner programs • Responsible for assisting in the implementation of process improvement • Responsible to receive and triage patient calls from general call center • Maintain and keep reasonable production as determined by supervisor • Responsible for completing all mandatory and regulatory training programs • Perform other duties as assigned.

🎯 Requirements

• Broad knowledge of medications, physician orders, and pharmacy systems • Effective communication skills • Outstanding customer service skills • Excellent organization skills • Ability to multitask and prioritize • Excellent computer and keyboarding skills • Past experience in a customer service-related field • Preferred: 6 months experience in a call center environment • Preferred: 12 months experience as a pharmacy technician.

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