Account Manager – East Coast

🕒 5 days ago

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Myriad360

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Myriad360 is a worldwide technology leader specializing in data center modernization, cloud services, cybersecurity solutions, and artificial intelligence. The company offers tailored end-to-end IT infrastructure solutions, delivering powerful cybersecurity solutions, cutting-edge cloud services, and advanced AI technologies. Myriad360 enhances business efficiency and connectivity with modern infrastructure and networking solutions and provides agile, scalable IT solutions-as-a-service. With expertise across various industries including healthcare, finance, manufacturing, retail, legal, and media, Myriad360 helps businesses optimize their IT potential with a range of advisory, implementation, and lifecycle services.

📋 Description

• Serve as a trusted advisor to key accounts, customer stakeholders, and executive sponsors • Support new client onboarding and growth initiatives in collaboration with Sales • Generate timely, accurate quotes and ensure smooth order placement and processing • Oversee customer account management, including contract and agreement negotiations • Coordinate with internal and external teams to forecast stocking needs and delivery schedules • Act as a client advocate focused on improving the customer experience • Collaborate cross-functionally to ensure on-time and accurate delivery of all orders • Escalate risks appropriately and support remediation efforts • Complete ongoing security awareness training and comply with company policies • Identify and escalate security risks to the appropriate Executive Leadership Team member and contribute to remediation efforts • Perform other duties as assigned

🎯 Requirements

• 3–5 years in client-facing account management, sales support, or relationship management • Background in technology, IT solutions, or channel distribution preferred • Proven success managing multiple accounts with accuracy, responsiveness, and strategic focus • Skilled in quoting tools and CRM systems such as Salesforce • Experience in procurement, supply chain, or logistics coordination a plus • Track record of building strong, long-term client relationships • Excellent written, verbal, and presentation communication skills • Analytical ability to use data insights to anticipate challenges and identify client-focused solutions • Highly organized and efficient in fast-paced, deadline-driven environments • Proactive problem-solving ability • Collaborative and adaptable approach with a customer-first mindset • Must be based in the United States

🏖️ Benefits

• Unlimited Paid Time Off (PTO) • Incentive compensation plans for all employees • Company-funded 401k contributions • Zero-cost employer-covered health insurance • Annual BYOD (Bring Your Own Device) reimbursement up to $500 • Paid Parental Leave • Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop • Quirky, diverse, respectful, high-performing coworkers