Senior IT Specialist

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October 27

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MyVA Support (MYVAS)

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B2B • HR Tech • SaaS

MyVA Support (MYVAS) is a company that specializes in connecting businesses with virtual professionals from around the globe. They offer a range of services that include hiring, onboarding, training, and managing payroll for virtual assistants across various fields such as administrative support, digital marketing, and medical assistance. MYVAS aims to streamline the outsourcing process, helping businesses save time and resources by providing skilled and compliant virtual staff tailored to their specific needs.

11 - 50 employees

🤝 B2B

👥 HR Tech

☁️ SaaS

📋 Description

• Provide advanced technical support and remote troubleshooting for network, hardware, and software issues. • Manage and monitor servers, user accounts, and security settings in Microsoft 365, Google Workspace, and cloud environments. • Administer, configure, and maintain IT systems, backups, and disaster recovery processes. • Support automation and integration of IT systems using tools like Zoho, Monday , or similar platforms. • Document procedures, updates, and system configurations to ensure accurate record-keeping. • Assist in onboarding new users and managing system access across multiple client accounts. • Escalate complex incidents to the Head of IT while maintaining ownership and follow-up. • Proactively identify opportunities to improve workflows, system reliability, and efficiency. • Ensure compliance with security and data protection standards across all environments.

🎯 Requirements

• Bachelor’s degree in IT, Computer Science, or equivalent experience. • 5+ years of experience in IT support, infrastructure administration, or systems management. • Strong knowledge of networking, Windows and Mac environments, VPNs, and cloud solutions (Microsoft 365, Azure, AWS). • Familiarity with ticketing systems and remote management tools. • Excellent communication and documentation skills in English (B2–C1 level required). • Ability to work independently, manage priorities, and collaborate effectively in a remote setting. • Reliable workstation setup and stable internet connection.

🏖️ Benefits

• Contractor-based collaboration with long-term stability. • Fully remote position with flexible work environment. • Opportunities for professional growth and technical specialization. • Work with a supportive, high-performing IT and operations team.