Category Manager

November 8

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Groupon

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eCommerce • Marketplace • B2C

Groupon is a platform that connects businesses with customers by offering deals and discounts on various services and products. It aims to revolutionize the way businesses market to and engage with their audience, emphasizing innovation, technology, and performance-driven culture. Groupon promotes a work environment that values agility, merit, and direct communication, fostering a culture where employees can make impactful decisions and significantly contribute to the company's transformation.

1001 - 5000 employees

Founded 2008

🛍️ eCommerce

🏪 Marketplace

👥 B2C

📋 Description

• Define and maintain category deal standards, including margins, payment terms, deal structures (single/multi PDS), options, and taxonomy. • Ensure every deal meets Groupon’s profitability and quality standards, balancing merchant ROI with customer value. • Oversee the creation and maintenance of B2B marketing materials and category-specific sales scripts, including key selling points and objection handling. • Own and maintain the category landing page, ensuring content reflects strategy, demand, and key partnerships. • Collaborate with the Training team to train and certify Sales reps on category-specific standards. • Develop training materials, quizzes, and certification content to ensure consistent sales quality. • Review a selection of high-rated Sales calls weekly, providing feedback and enriching scripts and playbooks with insights from the field. • Monitor category performance across new deal launches, existing deals, and GP delivery metrics. • Build and maintain supply–demand models, providing feedback to Sales on merchant pipeline, coverage, and performance by subcategory. • For US-based Category Managers: own relationships for top enterprise accounts. • For non-US-based Category Managers: act as category subject-matter expert, supporting account strategy, joining key Sales calls, and ensuring materials and insights are ready for partner-facing discussions.

🎯 Requirements

• 5+ years of experience in Category Management, Merchandising, or Marketplace Operations, ideally within Travel, Experiences, or E-commerce. • Strong understanding of deal economics, margins, and pricing structures. • Experience working cross-functionally with Sales, Marketing, Finance, and Product teams. • Excellent analytical skills with ability to interpret category performance data and act on insights. • Demonstrated experience in sales enablement or training content development. • Exceptional written and verbal communication skills; ability to influence across levels. • Fluent in English; additional language proficiency a plus.

🏖️ Benefits

• Medical • Dental • Vision • EAP • 401(k) Match • ESPP • Life and Disability Insurance • FSAs • and more