Managing Director – Culture & Operations

Job not on LinkedIn

October 31

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+13 more states

🏄 California – Remote ⛰️ Colorado – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $181.6k - $267k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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National Center for Youth Law

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Non-profit • Education • Social Impact

National Center for Youth Law is a nonprofit legal advocacy organization that centers children—particularly those marginalized by systems—in impact litigation, policy advocacy, research, and collaboration to transform public systems affecting education, foster care, health, immigration, and youth justice. NCYL pursues legal challenges, policy reforms, partnerships, and community engagement to defend rights, improve services, and advance equitable outcomes for youth and families nationwide.

51 - 200 employees

Founded 1971

🤝 Non-profit

📚 Education

🌍 Social Impact

📋 Description

• Lead internal initiatives that nurture a positive, connected, and adaptive culture through both formal and informal approaches that promote joy, trust, and collaboration. • Design and facilitate inclusive meetings, retreats, and gatherings that foster open communication, creativity, and psychological safety. • Develop and implement an internal plan that advances staff wellbeing, connection, and belonging and ensures organizational systems support these goals. • Cultivate restorative and healing-centered approaches to conflict, promoting understanding, accountability, and growth. • Embed restorative practices and equity-minded approaches in all policies, systems, and leadership practices. • Lead the planning and facilitation of staff retreats, internal operational communications, and organization-wide initiatives that strengthen connection and performance. • Partner with the Executive Director and leadership team to strengthen internal culture and operational effectiveness across all teams and functions. • Lead cross-organizational planning processes to ensure that culture, systems, and strategy are fully integrated and mutually reinforced. • Align operations with NCYL’s strategic plan and organizational values, ensuring policies and practices promote wellbeing, accountability, and belonging. • Support and honor staff with lived experience in the systems NCYL seeks to transform, ensuring their perspectives inform internal structures and decision-making. • Assess current systems and develop, implement, and monitor systems that improve coordination, communication, and decision-making. • Lead process improvement efforts to increase efficiency, reduce duplication, and create clear, equitable workflows. • Ensure practices reflect NCYL’s values and commitment to staff wellbeing and are in compliance with the appropriate legal and financial standards. • Establish and maintain organization-wide project management systems that promote clarity, accountability, and timely completion of goals while also creating appropriately inclusive and equitable processes. • Support teams in planning and executing cross-functional initiatives, ensuring roles, responsibilities, and deliverables are clearly defined as a form of equity and to advance impact. • Monitor progress on major initiatives, assess outcomes, and recommend adjustments to improve performance and alignment with strategic goals. • Conduct regular reviews of and develop recommendations for NCYL’s policies and procedures to identify and address inequities, inefficiencies, or gaps and enhance effectiveness, fairness, and alignment with organizational priorities.

🎯 Requirements

• Demonstrated leadership experience in culture-building, staff experience, operations, and organizational development and strategy within a mission-driven non-profit environment. • Experience leading organizational change initiatives, culture and process improvements, cross-functional systems design, and embedding equity-minded practices into policy and operations. • Experience serving as a strategic partner to senior leadership, participating in planning and aligning culture, operations, and strategy. • Experience leading conflict resolution, mediation, and restorative justice work. • Proven track record of using data and evaluation to inform continuous improvement in people systems or organizational health. • Strong background in human resources, finance, or related operational management. • Ability to lead change management efforts in dynamic environments. • Strong facilitation skills and the ability to facilitate spaces that foster psychological safety. • Excellent communication, analytical, and relationship-building skills. • Prior experience designing and facilitating retreats, workshops, or experiential learning sessions with diverse groups. • Comfort and fluency working with diverse identities, lived experiences, and perspectives. • Commitment to fostering wellbeing, belonging, and a healing-centered, high-functioning workplace while working towards NCYL's mission and vision.

🏖️ Benefits

• health, dental, vision insurance • life insurance • generous vacation and sick benefits • flexible spending account • commuter benefits • employer contribution to a retirement plan • short-term and long-term disability insurance