Customer Service Representative

Job not on LinkedIn

2 days ago

Apply Now
Logo of Blue Cross and Blue Shield of Nebraska

Blue Cross and Blue Shield of Nebraska

Healthcare Insurance

Blue Cross and Blue Shield of Nebraska is a prominent health insurance provider dedicated to serving the state of Nebraska. With over 80 years of experience, the company offers a range of health insurance plans, including group health, individual and family plans, Medicare, dental, and supplemental insurance options. Known for providing peace of mind, they are committed to ensuring member satisfaction and are recognized for their high-quality coverage and exceptional customer service. Blue Cross and Blue Shield of Nebraska also engages with the community through initiatives like the Nebraska Blue Foundation and emphasizes diversity, equity, and inclusion in its practices. The company is an independent licensee of the Blue Cross Blue Shield Association, providing trusted health coverage and resources to its members.

1001 - 5000 employees

Founded 1939

⚕️ Healthcare Insurance

📋 Description

• Handle incoming phone calls and be the primary customer interface for inquiries • Inform and educate members, building trust and serving as an advocate • Navigate the insurance world by utilizing resources and established best practices

🎯 Requirements

• High School Diploma or Equivalent • Three years of experience in a complaint type customer service office setting (health insurance or related field preferred) • Availability for training 14 to 16 weeks in length • Basic medical/dental terminology and contract interpretation is a plus

Apply Now

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