Manager, Customer Marketing

Job not on LinkedIn

November 20

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NetDocuments

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B2B • Legal • SaaS

NetDocuments is a leading cloud-based document management platform designed specifically for legal professionals. The platform enhances productivity by providing tools for document organization, collaboration, and automation, while ensuring high levels of security and compliance. With features like AI-driven apps, real-time messaging, and seamless integrations with applications like Microsoft 365 and DocuSign, NetDocuments empowers law firms and corporate legal teams to streamline their operations and effectively manage their documents.

201 - 500 employees

Founded 1998

🤝 B2B

☁️ SaaS

📋 Description

• Execute integrated campaigns that generate qualified upsell opportunities through multi-channel approaches (email, webinars, digital, and events) • Plan and deliver customer-facing events (virtual and in-person) to support expansion goals, including strategy, logistics, promotion, and follow-up • Collaborate with Sales, Customer Success, and Revenue Operations to identify high-potential accounts and coordinate monthly outreach programs • Create and manage ongoing engagement and nurture programs that promote adoption and product expansion • Use Salesforce, Marketo, Crossbeam, and intent data to refine targeting and messaging • Track and report on key performance metrics such as demo requests, pipeline creation, and program ROI • Support advocacy initiatives, including customer stories, testimonials, and reference programs

🎯 Requirements

• 4+ years of experience in customer marketing, demand generation, or lifecycle marketing (B2B SaaS preferred) • Proven ability to drive pipeline and revenue through targeted marketing campaigns • Experience collaborating cross-functionally with Sales, Customer Success, and Product • Strong campaign strategy, email marketing, segmentation, and analytics skills • Experience with tools such as HubSpot or Marketo, Salesforce, and ON24 • Excellent attention to detail, communication, and project management skills • Analytical mindset and data-driven decision-making • Bonus: Experience in the legal tech industry

🏖️ Benefits

• 90% healthcare premiums covered by company • HSA company contribution • 401(k) match at 4% with immediate vesting • Flexible PTO (typically 3–4 weeks per year) • 10 paid holidays • Monthly wellness contribution • Access to LinkedIn Learning with dedicated time for exploration