Netomi
Artificial Intelligence • Enterprise • SaaS
Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.
51 - 200 employees
🤖 Artificial Intelligence
🏢 Enterprise
☁️ SaaS
💰 $30M Series B on 2021-11
Senior Implementation Consultant
May 19
Netomi
Artificial Intelligence • Enterprise • SaaS
Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.
51 - 200 employees
🤖 Artificial Intelligence
🏢 Enterprise
☁️ SaaS
💰 $30M Series B on 2021-11
📋 Description
• At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands. • Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. • Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. • We are building a dynamic, fast growing team that values innovation, creativity, and hard work. • You will have the chance to significantly impact the company’s success while developing your skills and career in AI. • Want to become a key part of the Generative AI revolution? We should talk. • We are seeking individuals with business and technology consulting experience to configure and implement SaaS solutions for our customers. • Consultants function as integrators between business needs and technology solutions. • Your efforts will directly impact the value realized by the customer and the ultimate success of the relationship. • This role will work closely with customers and will be part of the Netomi delivery team to design and configure customer solutions. • If you have the passion and energy to work in an entrepreneurial and fast-paced environment, you are the person we are looking for!
🎯 Requirements
• Overall Experience > 5-6 Years experience in Project Management preferably from a consulting organisation. • Should have spent at least 2 years for a SaaS based organisation conceptualising and deploying the solution. • Articulate and possesses proficiency in client/stakeholder management. • Strong communication skills both written and verbal. • Ability to deliver under stressful condition. • Experience in implementation of SaaS product is a must. • Understand basics of SQL and relational databases. • Strong tool experience with JSON, Datadog, Postman, API Integrations. • Basic or moderate understanding of NLP.
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