Network to Code
51 - 200 employees
Founded 2014
🏢 Enterprise
☁️ SaaS
💼 Consulting
Enterprise • SaaS • Consulting
Network to Code is a company that builds and supports Nautobot, an open-source Network Source of Truth (NSoT) and network automation platform. They offer Nautobot Cloud (a SaaS/cloud-hosted offering), enterprise self-managed editions, and professional/managed services including consulting, implementation, support, training, and certifications. The company emphasizes data-driven network automation, NetDevOps transformation, workflow automation, and community-driven open source development; they also provide pre-built Nautobot apps and AI-assisted tools to accelerate network automation outcomes.
Customer Success Manager
🕒 6 days ago
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Network to Code
51 - 200 employees
Founded 2014
🏢 Enterprise
☁️ SaaS
💼 Consulting
Enterprise • SaaS • Consulting
Network to Code is a company that builds and supports Nautobot, an open-source Network Source of Truth (NSoT) and network automation platform. They offer Nautobot Cloud (a SaaS/cloud-hosted offering), enterprise self-managed editions, and professional/managed services including consulting, implementation, support, training, and certifications. The company emphasizes data-driven network automation, NetDevOps transformation, workflow automation, and community-driven open source development; they also provide pre-built Nautobot apps and AI-assisted tools to accelerate network automation outcomes.
📋 Description
• Own a portfolio of enterprise customers delivering a consistent, proactive customer experience • Serve as primary post-sales point of contact for assigned accounts • Partner closely with Sales, Professional Services, Support, Product, and Engineering • Maintain strong customer relationships and drive adoption • Monitor customer health, product adoption, and overall satisfaction • Capture customer feedback for internal stakeholders
🎯 Requirements
• 4-8 years of experience in Customer Success, Technical Account Management, Account Management, or related customer-facing roles within enterprise software, SaaS, or managed services • Proven ability to build trusted relationships with enterprise customers and manage multiple strategic accounts • Strong collaboration and communication skills • Experience leading customer meetings, business reviews, and executive conversations • Commercial awareness and experience supporting customer renewals, adoption, and growth initiatives • Technical aptitude with the ability to understand network automation, infrastructure platforms, or related enterprise technologies • Strong organizational and project management skills
🏖️ Benefits
• Comprehensive benefits package • Discretionary bonuses • Option grants
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