Platform Site Reliability Engineer

Job not on LinkedIn

November 4

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Logo of Nexthink

Nexthink

SaaS • Enterprise

Nexthink is a Digital Employee Experience (DEX) platform that empowers IT teams to see, diagnose, and fix digital workplace issues. It leverages AI-powered solutions for real-time alerting, intelligent diagnostics, and automated remediation, ensuring optimization of workplace applications, collaboration tools like Teams and Zoom, and overall employee engagement. Nexthink helps organizations enhance IT efficiency, manage digital transformation, and maintain cost-effective digital work environments with measurable impact and operational excellence. The platform supports over 15 million endpoints globally, providing unparalleled visibility and automation for proactive IT management and service desk efficiency.

501 - 1000 employees

Founded 2011

☁️ SaaS

🏢 Enterprise

💰 Series D on 2021-02

📋 Description

• Design, build, and maintain the infrastructure powering our multi-tenant SaaS platform • Implement and manage cloud-native systems (AWS) using best-in-class tools and automation • Operate and enhance Kubernetes clusters, deployment pipelines, and service meshes • Establish and enforce SLOs, SLAs, and error budgets • Develop infrastructure as code (Terraform or similar) • Monitor system health, application performance, and user-facing SLAs using tools like Datadog, Prometheus, Grafana • Participate in a shared on-call rotation, responding to incidents • Work closely with software engineers to embed reliability and observability into every service

🎯 Requirements

• Minimum BS in Computer Science/Engineering • 5+ years in an SRE/platform engineering role supporting SaaS platforms • Strong hands-on experience with public cloud services (AWS, GCP, Azure) • Proficiency with Kubernetes and container-based deployment • Strong programming or scripting skills (Python, Go, Bash) • Experience with CI/CD pipelines (e.g., GitHub Actions, GitLab CI, ArgoCD) • Experience with observability stacks (Prometheus, ELK/EFK, Datadog) • Comfort with being part of a rotating on-call schedule • Strong system-level troubleshooting skills

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Life insurance • Long-term disability • Accidental death/personal loss coverage • Flexible Hours and unlimited vacation • 11 company-paid holidays • 3 extra days for volunteering • Hybrid work model with structured onboarding • Free access to professional training platforms • Up to 16 weeks of paid leave for birthing parents/primary caregivers • 6 weeks for secondary caregivers • 401(k) plan with up to 4% company matching contributions • Bonuses for referring successful hires after three months of continuous employment

Apply Now

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