ITBM/SPM Developer

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May 17

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Nexusnow.ai

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Artificial Intelligence • SaaS • B2B

Nexusnow. ai is a premier AI consulting and advisory firm that helps enterprises drive digital transformation through AI strategy, machine learning, data analytics, and automation. The company specializes in integrating AI capabilities with ServiceNow platforms, offering advisory, migration, managed services, workflow automation, and value-accelerator programs to optimize operations and enhance decision-making. Nexusnow. ai focuses on enterprise customers across banking, insurance, telecom, manufacturing, retail, and supply chain, delivering tailored AI roadmaps, training, and implementation to enable scalable, measurable outcomes.

201 - 500 employees

Founded 2024

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

📋 Description

• Lead and facilitate requirement workshops for service portfolio management. • Collaborate with stakeholders to identify and prioritize service management requirements. • Guide the ServiceNow configuration decisions and identify additional required functionalities not available out-of-the-box. • Summarize the requirement blueprint to get required approval from the stakeholders. • Guide in building initial product backlog for the implementation. • Help in estimating the cross-platform dependencies, data flow and governance for the master data. • Help in identifying action plan for the better adoption of the product.

🎯 Requirements

• 5+ years of experience in IT Services • Proven experience in ServiceNow platform management • Strong understanding of service portfolio management and IT service management best practices. • Excellent communication and facilitation skills. • Ability to work collaboratively in a team environment and manage multiple priorities.