Federal Solutions Engineer

🕒 June 1

🦀 Maryland, Virginia – Remote

🦀 Maryland – Remote ⚔️ Virginia – Remote

💵 $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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NinjaOne

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🔒 Cybersecurity

🤝 B2B

SaaS • Cybersecurity • B2B

NinjaOne is an automated, cloud-native endpoint management platform that provides remote monitoring and management (RMM), patch management, mobile device management (MDM), backup, remote access, and unified reporting for MSPs and IT departments. The SaaS product uses a single lightweight agent and centralized console to manage Windows, macOS, Linux, servers, VMs, and mobile devices, and includes security-focused features (autonomous patching, encrypted backups, FedRAMP and SOC compliance) and integrations and APIs to streamline IT operations and automate workflows.

📋 Description

• Own the technical presales experience for Federal and SLED accounts, guiding customers through evaluation, demo, architecture design, and onboarding phases. • Deliver tailored product demos and technical deep dives that align with customer security standards, compliance needs (FedRAMP, DoD IL2/4/5), and procurement requirements. • Support and guide the implementation of the NinjaOne platform for new public sector customers—ensuring quick time-to-value and customer success. • Act as the technical translator between Sales and Product—surfacing actionable feedback and feature gaps that directly impact deal velocity or retention. • Assist with RFPs, RFIs, and security questionnaires, providing accurate , compliance-aligned technical responses that differentiate NinjaOne’s value. • Troubleshoot and resolve customer technical issues, including endpoint configuration, agent behavior, networking challenges, and integrations. • Collaborate with Engineering and Product Management on solution enhancements that improve the Federal customer experience. • Create and maintain reusable content and lab environments to scale future engagements (demos, battlecards, scripts, templates, etc.). • Represent NinjaOne at industry events, partner summits, and key government-facing conferences as a technical ambassador.

🎯 Requirements

• 5+ years in a Sales Engineer, Solutions Architect, or Technical Consultant role—within the Public Sector Enterprise space. • Exceptional communicator—capable of clearly articulating complex information to both technical and non-technical audiences, from system administrators to procurement and leadership. • A calm and credible presence in high-stakes , high-pressure customer conversations. • Customer-first mindset—you genuinely care about their experience and success. • Organized, self-directed, and capable of thriving in a remote-first, fast-paced environment. • Familiarity with FedRAMP, DoD Impact Levels, and NIST frameworks is required. • Ability to obtain a security clearance is required. • Bachelor's degree preferred but not required; respected technical certifications (e.g., Security+, MCSE, CISSP) is preferred.

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) plan • Life insurance coverage • Unlimited PTO