Senior Enterprise Architect

Job not on LinkedIn

November 1

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+14 more states

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🦞 Maine – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $150k - $200k / year

⏰ Full Time

🟠 Senior

💻 IT Support

🦅 H1B Visa Sponsor

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NinjaOne

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SaaS • Cybersecurity • B2B

NinjaOne is an automated, cloud-native endpoint management platform that provides remote monitoring and management (RMM), patch management, mobile device management (MDM), backup, remote access, and unified reporting for MSPs and IT departments. The SaaS product uses a single lightweight agent and centralized console to manage Windows, macOS, Linux, servers, VMs, and mobile devices, and includes security-focused features (autonomous patching, encrypted backups, FedRAMP and SOC compliance) and integrations and APIs to streamline IT operations and automate workflows.

1001 - 5000 employees

☁️ SaaS

🔒 Cybersecurity

🤝 B2B

📋 Description

• Partner with SEs and AEs to identify and solve deeply technical problems that block large opportunities • Rapidly prototype and iterate on new NinjaOne content, dashboards, and API-based integrations • Triage and resolve complex support tickets beyond the scope of frontline SEs and support staff • Diagnose and mitigate customer-side factors impacting NinjaOne performance (e.g., firewalls, load-balancers, storage systems, endpoint agents, OS tuning) • Collaborate with Professional Services and Product teams to design and deliver tools that reduce effort for customers, partners, and NinjaOne staff • Build solutions to accelerate migrations from competitive platforms onto NinjaOne • Serve as a technical advisor and problem-solver across Sales, Product, Pro Serve, and Support • Contribute to internal knowledge sharing, helping create repeatable playbooks and tools for future enterprise deployments • Provide hands-on technical leadership in ad hoc or emergent areas critical to advancing enterprise accounts

🎯 Requirements

• Strong background in systems engineering, IT operations, or enterprise endpoint management required • Deep familiarity with enterprise IT environments, networking, storage, OS tuning and troubleshooting • Experience with API development/integration, scripting, and automation tools • Proficiency in MULTIPLE operating systems (Windows, macOS, Linux, iOS, Android) and exposure to 'irregular' or legacy OS/device environments • Proficient in MULTIPLE common scripting languages with demonstrable proficiency in PowerShell and/or Python (preference for PowerShell) • Proficient with MULTIPLE troubleshooting and analysis tools using advanced network and OS tools (e.g. sysmon, procmon, WPR/T/A, sysinternals, strace/ltrace, WireShark, nmap, tcpdump, gbd, lsof, sysdiagnose, etc.) • Track record of building creative gap-fills, prototypes, and integrations to unblock deals • Ability to diagnose complex, multi-system performance issues • Previous work with large-scale, complex IT organizations, preferably in Federal or regulated industries required • Strong understanding of enterprise procurement and implementation cycles • Comfortable working cross-functionally with Sales, Support, Product, and Professional Services • Excellent communication skills, with the ability to translate deep technical details into customer-ready solutions • Operate with urgency and flexibility, applying structured thinking to ambiguous situations and excelling in dynamic, high-growth environments where priorities evolve quickly • Embody NinjaOne’s values of Curiosity, Integrity, Kindness, Humility, Builders and foster an environment where these values thrive.

🏖️ Benefits

• medical, dental, and vision insurance • 401(k) plan • unlimited PTO • opportunity for growth and advancement