Account Manager – IV

Job not on LinkedIn

🕒 April 16

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $125.1k - $151.1k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

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NJM Insurance Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1913

Insurance

NJM Insurance Group is a well-established insurance provider offering a range of personal and commercial insurance products. Their services include auto, homeowners, renters, condo, commercial auto, and business insurance, with a focus on exceptional customer satisfaction and claims experience. NJM is recognized for its outstanding auto claims experience by J. D. Power and is committed to serving customers in states like Connecticut, Maryland, New Jersey, Ohio, and Pennsylvania. The company prides itself on being straightforward and customer-focused, without jingles or mascots, offering trusted insurance solutions and multiple discount opportunities for various policies.

📋 Description

• Manage contract renewals, including negotiating terms and approving contract modifications outside standard guidelines • Assess client needs and recommend appropriate products • Serve as the day-to-day account lead, maintaining consultative relationships • Represent Horizon at trustee meetings, board meetings, and client requested forums • Proactively manage client expectations and escalate issues as appropriate • Partner with Data & Reporting teams to deliver client specific reporting and performance insights • Experience with ASO groups both Full Administration and Shared Administration • Coordinate internally with various teams to resolve complex issues • Develop and conduct client and group workshops related to enrollment, claims procedures, and healthcare industry regulations • Analyze relevant factors and outcomes for decision making • Ensure accounts and brokers are informed of applicable legislative and regulatory updates • Perform additional duties as assigned by management

🎯 Requirements

• High School Diploma or GED required • Bachelor’s degree preferred, or equivalent relevant experience in lieu of a degree • Minimum of ten (10) years of account management experience with increasing responsibility • Sales and/or Account Management experience within Labor and Public Sector markets strongly preferred • Requires a New Jersey State Health/Life License • Advanced proficiency in Microsoft Word, Excel, and PowerPoint • Knowledge of union structures, Shared Administration/TPA models, and collective bargaining agreements • Understanding of group health product lines, including Managed Care • Preferred knowledge of Horizon BCBSNJ products, underwriting policies, enrollment, billing, and claims processing procedures

🏖️ Benefits

• Comprehensive health benefits (Medical/Dental/Vision) • Retirement Plans • Generous PTO • Incentive Plans • Wellness Programs • Paid Volunteer Time Off • Tuition Reimbursement