Senior Technical Account Manager

🕒 May 27

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Account Manager

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Logo of Noma Security

Noma Security

51 - 200 employees

Founded 2023

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

🔥 Funding within the last year

💰 $100M Series B on 2025-08

Cybersecurity • Artificial Intelligence • SaaS

Noma Security is a company that provides a unified, enterprise-grade security platform for protecting AI systems, models, and autonomous agents. Its SaaS platform offers continuous discovery, runtime protection, red-teaming, compliance and governance controls, and real-time threat detection across AI pipelines, models, MCP servers, and agentic workflows. Noma serves large enterprises and regulated industries, helping integrate AI security into existing SecOps, MLOps, and development processes.

📋 Description

• Be the primary technical point of contact for our customers, helping them achieve security outcomes and navigate complex environments. • Provide hands-on support, configuration advice, and best practices for integrating and deploying our solutions. • Work closely with Product, Engineering, and Security to channel customer feedback and improve the platform. • Troubleshoot issues, lead technical deep-dives, and escalate where needed to drive resolution. • Build trust with key stakeholders, manage expectations, and ensure long-term customer satisfaction.

🎯 Requirements

• 5+ years of experience in a customer-facing technical role in a B2B SaaS environment — this is a must-have. • Strong technical aptitude, including the ability to write scripts (e.g., Python, Bash, or similar) for diagnostics, automation, and integration—paired with excellent communication skills to explain complex concepts in simple terms. • Customer-centric mindset and experience working with cross-functional teams. • Proactive problem solver with a bias for action and continuous improvement.

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Home office setup reimbursement • Short- and long-term disability insurance • Life and accident insurance • 401(k) retirement savings plan • Unlimited paid time off (PTO) - We trust you to manage your time • A warm, supportive, and people-first company culture • A global work environment with teams across Tel Aviv, the US, the Netherlands, and London • Equity options that let you share in Noma’s growth and success

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