Senior Engagement Manager

Job not on LinkedIn

November 25

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

💵 $126.7k - $263.3k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Akamai Technologies

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Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

📋 Description

• Working independently as a trusted advisor for customer stakeholders to support their long-term strategy and visions • Owning the technical program management while maximizing Akamai's platform value for the customer • Being the central point of contact for customers and leading the integrated account team delivering customer success • Educating customers on and empowering their adoption of Akamai's products and services to support account growth • Responding to escalations when various program management issues arise and leading operational improvements to mitigate future risks

🎯 Requirements

• 12 years of relevant experience and a Bachelor's degree or its equivalent • Demonstrate an understanding of the consulting process and building relationships to ensure customer success • Show experience of managing and delivering large technical customer projects successfully • Be knowledgeable on Devops, web development, web performance and information security technologies such as HTTPS, DNS • Have experience with internet technologies and processes related to application architectures and information security including cloud/hybrid/SaaS environments • Demonstrate excellent written, verbal and presentation skills including communicating complex technical content to a range of audiences

🏖️ Benefits

• Healthcare • 401K savings plan • Company holidays • Vacation (in the form of PTO) • Sick time • Family friendly benefits including parental leave • Employee assistance program including a focus on mental and financial wellness