Technical Project Manager

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Akamai Technologies

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Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

📋 Description

• Advocating best practice for the customer and internal teams during product design, development and implementation • Being the central point of contact for customers and leading the integrated account team delivering customer success • Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged • Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery • Communicating with internal, external customers and partners to share information and deliverables

🎯 Requirements

• 2 - 4 years of relevant experience and a Bachelor's Degree in Computer Science, or related field or its equivalent • Demonstrate experience in a customer-facing role within the information technology industry • Show some experience of managing and delivering technical customer projects successfully • Show understanding of working with network technologies, web performance or media related technologies, methodologies and/or architectures • Demonstrate experience in delivering technical projects with an ability to manage multiple priorities • Demonstrate communication skills and an ability to build trusting relationships with customers across various levels • Understand Terraform and some of the terraform providers and Automation using Python scripting

🏖️ Benefits

• Your health • Your finances • Your family • Your time at work • Your time pursuing other endeavours