Program Manager II - Credit & Payments Marketing

Job not on LinkedIn

April 11

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Logo of Nordstrom

Nordstrom

Retail • eCommerce • Fashion

Nordstrom is a leading fashion retailer offering a wide selection of clothing, shoes, accessories, and beauty products for men, women, and children. Known for its exceptional customer service and high-quality merchandise, Nordstrom operates both physical department stores and an extensive eCommerce platform, catering to various customer needs and preferences.

10,000+ employees

Founded 1901

🛒 Retail

🛍️ eCommerce

👗 Fashion

📋 Description

• Own and manage the delivery of strategic credit card marketing campaigns and initiatives and ensure program deliverables meet strategic objectives. • Support the development of marketing program processes in partnership with internal and external partners to deliver a sound systemic foundation to drive increased core customer growth and card engagement. • Identify and solve areas in which efficiencies can be gained including the development of features and functionalities. • Collaborate effectively with cross-functional partners inside & outside the organization such as bank partners (TD), finance, analytics, loyalty operations and strategy, service and experience, brand marketing, legal, risk, compliance, and product management to meet business requirements and ensure delivery of key milestones and timelines. • Assist in driving credit and payments marketing campaign optimizations by analyzing performance, deriving insights, and offering recommendations. • Support roadmap planning and business reporting for key KPIs, campaign outcomes, and ad hoc projects.

🎯 Requirements

• 8+ years of experience in marketing, program management, or project management — preferably in credit cards, loyalty, payments, or financial services. • Strong offer strategy acumen with the ability to think both creatively and analytically. • Comfortable operating in cross-functional, fast-paced environments with shifting priorities. • Demonstrated success influencing without authority and managing stakeholders across a matrixed organization. • Detail-oriented with a knack for connecting dots, solving complex problems, and creating structure from ambiguity. • Excellent communication and relationship management skills — able to work seamlessly with both internal and external partners.

🏖️ Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources

Apply Now

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