Technical Sales Engineer

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August 6

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Novanta Inc.

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Medical • Advanced Industrial • Robotics

Novanta Inc. is a leading technology company that provides mission-critical solutions in the Medical and Advanced Industrial markets. With over 30 years of experience, Novanta partners with original equipment manufacturers (OEMs) worldwide offering a wide range of products including medical devices, precision motion systems, laser and beam steering technologies, as well as machine vision components. The company is known for its innovation, providing intelligent and reliable solutions in precision motion, laser processing, robotics, and automation technologies. Novanta serves principal markets in North America, Europe, and Asia Pacific, and is a publicly traded company on Nasdaq under the ticker symbol 'NOVT'.

1001 - 5000 employees

📋 Description

• Serve as the primary point of contact for clients, providing technical advice and support before, during, and after the sales process. • Work closely with sales, marketing, and engineering teams to ensure alignment of product offerings and customer feedback. • Stay updated on industry trends, competitor products, and emerging technologies to maintain a competitive edge. • Prepare and present technical proposals and documentation, including user manuals and training materials for clients and internal teams. • Gather customer feedback to inform product development and improvements, ensuring that client needs are met effectively. • Clearly articulate and demonstrate the unique value of our products and solutions, aligning technical capabilities with business outcomes to influence purchasing decisions. • Ensure that proposed applications are tailored to meet the specific needs and preferences of target customers, including hands-on testing, validation, and iterative refinement. • Contribute to the development and execution of go-to-market strategies for new products and applications, including technical training, launch planning, and customer onboarding. • Assist in the costing, testing, and validation of new applications or product enhancements, ensuring technical accuracy and alignment with market demands.

🎯 Requirements

• Strong understanding of the technical aspects of the products or services being sold, often requiring a background in engineering, computer science, or a related field. • Proven ability to negotiate deals, close sales, and meet sales targets, along with identifying new market opportunities. Be results-driven and customer-focused, self-motivated, and able to work well in a team. Be able to manage multiple projects and priorities effectively. • Excellent verbal and written communication skills to explain complex technical concepts clearly and understandably. • Strong focus on customer satisfaction and the ability to build and maintain long-term relationships with clients. • Ability to troubleshoot technical issues and provide effective solutions to clients. • B.S. in one or more engineering disciplines.