Customer Success

Job not on LinkedIn

November 14

Apply Now

Receive Emails with Similar Jobs

NSO Marketing

WebsiteLinkedInAll Job Openings

B2B • Media

NSO Marketing is a Brazilian digital marketing agency focused on lead generation and paid advertising for lawyers and law firms. They specialize in Google Ads and Facebook Ads management, social media positioning, brand creation, and building high-conversion landing pages and institutional websites, leveraging deep legal-market knowledge and compliance with OAB advertising rules. The agency emphasizes measurable ROI and reports having served 300+ law firms across 22 legal niches in 2022, with client testimonials highlighting significant revenue growth.

11 - 50 employees

Founded 2021

🤝 B2B

📱 Media

📋 Description

• Conduct onboarding, alignment, and follow-up meetings with clients. • Maintain active, clear and organized communication via WhatsApp and internal tools. • Identify bottlenecks, opportunities for improvement, and anticipate issues before the client notices. • Translate client requests to the operations team, ensuring correct execution and on-time delivery. • Monitor client performance indicators and recommend improvement actions. • Update account statuses, perform follow-ups, record history, and organize information in the CRM. • Serve as a reference for professional, polite, straightforward, and results-oriented service.

🎯 Requirements

• Client relationship management • Written communication • Customer service • Organizational skills