Support Specialist

Job not on LinkedIn

4 days ago

🦀 Maryland – Remote

Although this job is listed in Maryland, this company may be open to hiring remote in other states.

💵 $28 - $33 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Apply Now

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NuSpine Chiropractic

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Wellness • B2C

NuSpine Chiropractic is a network of walk-in chiropractic clinics focused on affordable, accessible spine and musculoskeletal care. They provide treatments for back pain, neck pain, headaches, sciatica, disc and whiplash injuries, extremity pain, and offer family, pediatric and pregnancy chiropractic services, plus resources and franchise opportunities. NuSpine emphasizes convenient, evidence-informed adjustments, customized patient plans, and promotional new-patient offers to help people regain mobility and reduce pain.

- employees

🧘 Wellness

👥 B2C

📋 Description

• Respond to patient inquiries via chat, email, or phone with professionalism and compassion • Guide new patients through the onboarding process, helping them feel comfortable and confident in their care • Troubleshoot basic scheduling or account issues and escalate when necessary • Document patient interactions accurately and provide feedback to help improve service quality • Support clinic staff and chiropractors with administrative coordination as needed

🎯 Requirements

• A clear, friendly communicator who is confident in both written and spoken interactions • Someone who is patient, empathetic, and committed to delivering solutions with a calm, positive attitude • Comfortable using scheduling software, email tools, and other digital platforms • Organized, dependable, and able to manage multiple tasks without dropping the ball • Prior experience in a healthcare or customer service setting is a plus but not required if you bring the right attitude and willingness to learn

🏖️ Benefits

• A fully remote position with flexible hours • The opportunity to be part of a mission-driven, health-focused organization • Training and support to help you succeed in your role • A friendly, team-oriented culture that values people first—both patients and employees