Client Solution Engineer

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October 17

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Nuvei

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Fintech • eCommerce • Gaming

Nuvei is a payment technology company specializing in providing seamless and innovative payment solutions for businesses across various industries. It offers a range of services including pay-ins, payouts, global acquiring, bank transfers, real-time payments, and alternative payment methods. Nuvei also focuses on authorization optimization, fraud & risk management, chargeback resolution, and currency management. With integration options tailored for online retail, financial services, and gaming platforms, Nuvei supports businesses in maximizing their revenue and optimizing their tech stack. The company's global platform encompasses more than 700 diverse payment options, making it a trusted partner for both small to medium-sized businesses and large enterprises.

1001 - 5000 employees

Founded 2017

💳 Fintech

🛍️ eCommerce

🎮 Gaming

💰 $500M Post-IPO Secondary on 2021-05

📋 Description

• Join the business development team and advise new prospects on Nuvei’s product from technical perspective as well as designing a tailored solution that is best fit for the prospect’s needs. • Project coordination - Work closely with the new customers and onboarding team to guarantee a high-quality technical project delivery. • Planning - Coordinate the technical project timelines, tasks, and development efforts with both the internal engineering team and customer teams to manage implementation projects and ensure we keep customers’ requirements delivery on plan and on schedule. • Work with internal onboarding team and customer teams to assess customers technical requirements, business and implementation risks, guide and overlook the technical integration process, assist with technical problem troubleshooting and manage internal resources and technical priorities to resolve various client facing issues as part of the technical project implementation. • A strong technical education with experience in online payment technology, understand the customer's payment propositions and needs in order to best plan for them an optimize technical solution. • Responsible for leading technical implementation projects for new customers of Nuvei’s rapidly growing based solutions owning the full implementation cycle responsibility for enterprise companies from technical kickoff call to Go live. • Establish operational excellence through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business. • Provide excellent customer service through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience with defined SLA of 24/48 hours hand off to the integration team. • Highly skilled at applying consultative methodologies and solve integration pain points, while architecting features into best in practice solution to answer business pressing demands. • Ability to manage multiple projects running on parallel timelines and to work and collaborate in a global and remote environment. • Passionate about technology and customer service and helping others. Experience with payment systems and/or working at a Fintech company.

🎯 Requirements

• B.S. in Information Systems, Industrial Engineering or related field. • 3+ years of hands-on implementation and solution experience working as an Integration Engineer or Implementation Engineer, or at least two (2) years of experience as Solution \ Pre-sale Engineer. • 2+ years of prior experience within the payment’s industry, as well as knowledge of the payment solutions, EMV, eWallet, Mobile Payments, POS, PSD2 eCommerce, web services, etc. • Proven ability to read, debug, and understand web applications (HTML, CSS, JavaScript, etc.). • Working knowledge of web integration including iframes, widgets, SDK, Single Sign-On, APIs and other SAAS technologies. • Full professional proficiency (written and verbal) in English • Creative thinker and experienced at understanding client’s potential pain points.