Obol Labs Inc.
Crypto • Web 3 • Fintech
Obol Labs Inc. is a company focused on scaling Ethereum by enhancing the security, resilience, and decentralization of its consensus layer. It achieves this through the development and deployment of distributed validators, allowing ETH holders to stake on distributed validator protocols. Obol Collective fosters collaboration among a wide network of entities and individuals dedicated to sustaining Ethereum's infrastructure. The company also provides various tools, resources, and educational materials to support the Ethereum community, aiming to improve fault tolerance, client diversity, and minimize slashing risks. Obol Labs Inc. is committed to accelerating the adoption of decentralized validation on Ethereum, utilizing retroactive funding to promote network decentralization.
11 - 50 employees
₿ Crypto
🌐 Web 3
💳 Fintech
Technical Customer Success Manager – TCSM
3 days ago
Obol Labs Inc.
Crypto • Web 3 • Fintech
Obol Labs Inc. is a company focused on scaling Ethereum by enhancing the security, resilience, and decentralization of its consensus layer. It achieves this through the development and deployment of distributed validators, allowing ETH holders to stake on distributed validator protocols. Obol Collective fosters collaboration among a wide network of entities and individuals dedicated to sustaining Ethereum's infrastructure. The company also provides various tools, resources, and educational materials to support the Ethereum community, aiming to improve fault tolerance, client diversity, and minimize slashing risks. Obol Labs Inc. is committed to accelerating the adoption of decentralized validation on Ethereum, utilizing retroactive funding to promote network decentralization.
11 - 50 employees
₿ Crypto
🌐 Web 3
💳 Fintech
📋 Description
• Serve as the primary point of contact and trusted advisor for key technical stakeholders, coordinating internal resources to ensure their success with Obol. • Lead the full node operator journey post-partnership, including onboarding, deployment optimisation, and ongoing distributed validator management. • Educate customers on how to effectively use Obol’s software, providing technical guidance and reference implementations, answering questions (including in Discord), and ensuring optimal staking setup and performance. • Understand customer needs deeply and communicate recurring feedback, behaviors, and requirements to internal teams (product, marketing, business, legal). • Maintain and improve documentation to support customer use cases and technical needs. • Work with customers to evaluate their infrastructure costs and develop cost saving models for adopting Obol. • Coordinate customer upgrades and recommend performance optimizations. • Work with Business & engineering teams to align on priorities & roll out new features. Manage customer success function via monthly cluster performance reviews & feedback collections.
🎯 Requirements
• Experience as a DevOps Engineer or Software Developer • Practical knowledge of **Kubernetes, Helm, Grafana, Ansible, Terraform, Docker**, and Unix • Experience deploying software to both cloud environments and bare-metal infrastructure • Web3 or staking experience is a plus • Comfortable in customer-facing situations • Located within UTC-5 to UTC+3 time zone
🏖️ Benefits
• Competitive compensation • Flexible hours • Generous paid time off (According to company policy) • Equipment Budget • Annual offsite to meet the team
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