Helpdesk Technician

Job not on LinkedIn

October 6

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Logo of Offensive Security

Offensive Security

Cybersecurity • Education

Offensive Security is a leading provider of cybersecurity training and professional education. With a focus on continuous workforce development, they offer hands-on, real-world training through live-fire simulations and cyber ranges. Their offerings include industry-leading certifications and learning paths designed to develop critical cybersecurity skills for the most in-demand job roles. Offensive Security is recognized for its rigorous training content and labs and provides unique training solutions for organizations across various sectors, including public sector agencies. Their learning platform emphasizes skill development to build cyber workforce resilience and prepare individuals and teams for real-world cyber challenges.

201 - 500 employees

Founded 2006

🔒 Cybersecurity

📚 Education

💰 Private Equity Round on 2018-09

📋 Description

• Assist in designing standard configurations for users in office and applying the same • Deploys and sets up new machines and users • Provide troubleshooting and debugging for our core internal systems • Maintain all systems and software by applying regular patches and updates on a regular basis • Responsible for assisting with account set up and termination for all Cebu based employees • Assist with hardware and software license inventory control • Maintains and supports strict security and access procedures in place for users and machines • Facilitates troubleshooting and escalation with vendors as needed • Monitors logs for employee compliance of IT policies and access and reports any concerns to management • Maintains local server and related hardware • Other duties as needed

🎯 Requirements

• BS Degree of Computer Science or Information Technology or related field • At least 2 years prior experience providing user support and IT related troubleshooting in an office environment. • Windows 10 troubleshooting • Experience working with servers, network, switch, and various machine set up and cabling • Ability to understand and work with GPG/PGP across different email clients • MS Office maintenance and troubleshooting experience • LAN and WAN troubleshooting • VPN experience • Experience supporting and maintaining “home grown” software solutions • Off hours and weekend support • Experience with scripting and automation is a plus • Certifications relevant to the job responsibilities is a plus

🏖️ Benefits

• Health insurance • Equal employment opportunities • Flexible work hours

Apply Now

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