Salesforce Platform Team Leader

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October 30

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OLX Group

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eCommerce • Marketplace • B2C

OLX is a marketplace platform that offers safe and easy-to-use trading services for consumers globally. With a focus on sustainability and community, OLX empowers individuals to connect and trade efficiently, making a positive difference in the world. Through various brands and a commitment to understanding customer needs, OLX fosters an innovative work environment that encourages teamwork and growth.

10,000+ employees

🛍️ eCommerce

🏪 Marketplace

👥 B2C

📋 Description

• Act as a strategic advisor providing expert recommendations on Salesforce platform solutions (Service Cloud, Experience Cloud, CRMA) with emphasis on scalability, efficiency, and business alignment • Collaborate with Solution Architects to design technical solutions that address evolving business requirements and strategic objectives • Drive platform roadmap development and execution, ensuring optimal utilization of Salesforce and integrated ecosystem tools • Implement robust governance, security, and compliance measures while managing vendor relationships and technology investments • Identify inefficiencies across sales and customer support processes to design streamlined, automated solutions • Integrate various platforms (Salesforce, ECB, Guuru) to enhance data flow, reporting accuracy, and operational improvements • Build and mentor a high-performance team with skills across administration, development, and architecture • Create enablement strategies that empower Sales and Customer Support teams with actionable insights and automation • Develop and monitor technology budgets aligned with company priorities and ROI goals • Establish metrics to measure platform effectiveness and drive continuous improvement across the organization

🎯 Requirements

• Bachelor's degree in Computer Science, IT, or related field (Master's/MBA preferred) • Salesforce certifications (Administrator, Platform App Builder, or higher) • 7+ years of Salesforce platform management experience with 5+ years in technology leadership • Experience building and managing high-performing teams in a fast-paced environment • Proven track record in vendor management, budget oversight, and platform strategy execution • Deep understanding of Salesforce ecosystem (Service Cloud, Experience Cloud, CRMA) • Experience with enterprise integration, IT governance, and data security/compliance • Knowledge of service management and project/change management methodologies • Fluent in English (written and verbal) • Willingness to travel occasionally to different office locations (up to 20%)

🏖️ Benefits

• Employment Contract and complex compensation package (annual performance-based bonus, medical insurance, flexible benefits) • Unique opportunity to become a part of an international group and one of the major Internet Brands in the world, contributing to the global OLX Group success • Fun and informal environment where getting stuff done and enjoying the ride is far more important than rules and hierarchies • Opportunity to make impact on how millions of people trade every day • Continuous investment in your development, through trainings and e-courses • Work in a hybrid model - three days per week from the office