Manager, Residential Field Service Operations

Job not on LinkedIn

🕒 May 8

🇺🇸 United States – Remote

💵 $76k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Logo of Omnidian

Omnidian

51 - 200 employees

Founded 2015

⚡ Energy

Energy

Omnidian is a leader in providing comprehensive solar solutions for commercial and residential developers, owners, and investors nationwide. The company offers proactive monitoring and intelligent diagnostics, as well as guarantees for system performance with a robust service network. They specialize in investment protection and expert support, ensuring maximized system uptime and return on investment (ROI) for their clients. Omnidian serves over 200 of the nation’s leading commercial solar owners and operators, offering their award-winning proprietary technology to streamline solar needs.

📋 Description

• Lead and coach RFSMs to meet performance and quality targets • Conduct regular 1:1s, team syncs, and feedback sessions to support professional growth • Act as a primary escalation point for subcontractor and field issues • Ensure consistent execution of processes, workflows, and service standards • Lead onboarding and training efforts for new team members • Collaborate with internal teams to resolve service delays, escalations, or process gaps • Analyze service data to identify trends and recommend improvements • Ensure accurate tracking of service quality and subcontractor performance

🎯 Requirements

• 4+ years of experience in solar operations, field service management, or subcontractor oversight • 2+ years of experience leading or coaching a distributed team • Solid understanding of residential solar systems and service workflows • Comfortable with data analysis and digital tools (e.g., CRMs, service platforms)

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Remote work options • Performance bonus • Equity stake • Learning reimbursement • 12 weeks of paid parental leave

Apply Now

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