Claims Specialist

🕒 July 10

🌾 North Dakota, Michigan, +2 more states – Remote

🌾 North Dakota – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🗿 South Dakota – Remote

💵 $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

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One80 Intermediaries

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

✈️ Travel

🛡️ Insurance

Healthcare • Travel • Insurance

One80 Intermediaries is a highly specialized wholesale brokerage and program manager that provides innovative and comprehensive insurance solutions across the US and Canada. The firm offers market-leading access to major insurance markets in the US, UK, Canada, and Asia, with exclusive programs and in-house binding authority for a variety of insurance lines, including property & casualty, financial lines, personal lines, life insurance, medical stop loss risks, travel/accident and health, executive benefits, affinity business, and warranty coverage. Through its team of experts and numerous offices, One80 serves commercial companies, non-profits, public entities, associations, unions, and private individual risks. The company is known for its expertise, speed, and innovation in creating tailored insurance programs and specialty services for a wide range of industry segments.

📋 Description

• Provide daily inbound and outbound communication coverage (phone, email, etc.) • Manage inbound customer/retailer inquiries and follow-up relating to entire claim processes (determine coverage, send inspection packets, authorize technicians, order parts, recommend exchanges, administer settlements, and collect complaints). • Review and monitor open claims and proactively follow-up to facilitate claim closure while maintaining high levels of accuracy and customer service. • Provide timely actions and responses on all communication received from retailers, customers, and manufacturers. • Receive and review Inspection Packets from customers, determine warranty replacement or denial. • Offer and facilitate Service Solutions to consumers either out-of-warranty or not covered by a protection plan • Understand the basics of the retailer portal and be able to provide guidance on claims. • Process inbound calls - document updates and provide any follow-up action required.

🎯 Requirements

• Successful understanding and completion of Existing training • Ability to execute functions necessary for processing of existing claims • High School Diploma or General Education Degree (GED) • Computer and keyboard proficiency