Customer Service Representative

Job not on LinkedIn

November 13

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

💵 $17 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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One80 Intermediaries

WebsiteLinkedInAll Job Openings

B2B • Finance • Enterprise

One80 Intermediaries is a highly specialized wholesale brokerage and program manager that provides innovative and comprehensive insurance solutions across the US and Canada. The firm offers market-leading access to major insurance markets in the US, UK, Canada, and Asia, with exclusive programs and in-house binding authority for a variety of insurance lines, including property & casualty, financial lines, personal lines, life insurance, medical stop loss risks, travel/accident and health, executive benefits, affinity business, and warranty coverage. Through its team of experts and numerous offices, One80 serves commercial companies, non-profits, public entities, associations, unions, and private individual risks. The company is known for its expertise, speed, and innovation in creating tailored insurance programs and specialty services for a wide range of industry segments.

1001 - 5000 employees

🤝 B2B

💸 Finance

🏢 Enterprise

📋 Description

• Provide excellent customer service via phone to clients. • Maintain accurate customer service history notes regarding clients calls, changes to benefits, policies, etc., to allow efficient handling of future calls. • Assist with processing client requests received via mail, fax, and email. • Update and maintain customer records in the administration system. • Process and analyze new business transactions, policy transactions, and correct company records to adjust errors. • Mail specified forms and route completed forms for processing.

🎯 Requirements

• High School diploma or General Education degree (GED). • 1-2 years of relevant customer service and/or call center experience. • Previous experience working within the insurance, healthcare, or similar industry. • Proficient PC user skills with various computer software programs including - MS Word, Outlook, Excel, etc. • Bilingual ability to effectively communicate with Spanish-speaking customers is desired but not required.