Collections Specialist

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October 31

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OnlyExperts

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Finance • Recruitment

OnlyExperts is a company that specializes in providing offshore accounting experts at a significant cost saving compared to hiring locally in the U. S. They offer a wide range of accounting roles including bookkeepers, staff accountants, accounting managers, and payroll specialists, all pre-vetted by experienced CFOs and accounting leaders. OnlyExperts focuses solely on full-time offshore placements, primarily from the Philippines and Latin America, ensuring candidates with strong English and technical accounting skills who are familiar with U. S. GAAP. By charging a flat fee, the company helps organizations save up to 80% of the cost of hiring equivalent U. S. -based talent.

2 - 10 employees

💸 Finance

🎯 Recruiter

📋 Description

• Monitor customer account balances and aging reports to identify delinquent accounts. • Initiate contact with customers via phone, email, and written correspondence to follow up on overdue invoices. • Ensure timely collection of outstanding payments in accordance with payment terms. • Document collection activity and maintain accurate records in accounting and ERP systems. • Serve as the primary point of contact for clients regarding outstanding payments. • Investigate and resolve payment discrepancies or disputes promptly and professionally. • Coordinate internally with project managers, estimators, and billing teams to clarify billing issues and support payment collection. • Prepare weekly and monthly AR and collections status reports for management review. • Maintain updated records of communication and payment arrangements. • Escalate high-risk accounts to management or legal when necessary, with proper documentation. • Ensure compliance with company policies, legal regulations, and industry standards. • Recommend and help implement improvements to the collections process to increase efficiency and reduce DSO (Days Sales Outstanding).

🎯 Requirements

• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred. • 3+ years of experience in collections, preferably in the construction industry or related sectors. • Familiarity with lien rights, pay applications, and construction billing processes is a plus. • Strong communication and negotiation skills. • High attention to detail and excellent organizational abilities. • Proficiency in accounting software (e.g., QuickBooks, NetSuite, or other ERP systems). • Solid Excel skills; ability to work with pivot tables and VLOOKUPs. • Experience using CRM systems or project management tools is a bonus.