Director of Data Analytics – Governance

November 25

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OpenLoop

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Healthcare Insurance • Telecommunications • SaaS

OpenLoop is a company dedicated to supporting and enhancing telehealth services. They offer comprehensive solutions designed to streamline virtual care delivery, including provider staffing, a technology platform, payer coverage, licensing, credentialing, and practice management. OpenLoop's services cater to both early-stage and established telehealth providers, as well as brick-and-mortar clinics looking to expand into telehealth. They have a vast network of clinicians, extensive insurance plan coverage, and operate across all 50 states, supporting a wide range of specialties and languages. Their offerings include white-label solutions and custom integrations to improve telehealth implementation and delivery.

51 - 200 employees

⚕️ Healthcare Insurance

📡 Telecommunications

☁️ SaaS

📋 Description

• Own the vision, roadmap, and performance (OKRs) of data & analytics infrastructure. Ensure successful delivery of data warehouse, BI platforms, and governance frameworks that scale from 4 programs to dozens. • Drive self-service analytics adoption to reduce dependency on data teams for routine reporting. Enable programs, operations, and clinical teams to answer their own questions through dashboards and BI tools. • Work across engineering, product, clinical, operations, and finance to align priorities, define data contracts, and ensure analytics support business objectives and program launches. • Lead annual and quarterly planning, OKR development, and technology selection for data warehouse platforms (Snowflake vs. AWS), BI tools (Looker vs. Tableau), and modern data stack architecture. • Engage directly with program leads, domain directors, and executive leadership to understand analytics needs and translate them into data product roadmaps. • Define and track KPIs, analyze data quality and pipeline performance, and iterate quickly to drive measurable improvements in analytics reliability and adoption. • Build, manage, and coach a team of data engineers, analytics engineers, and analysts, growing their skills and scaling the function as the company expands.

🎯 Requirements

• Bachelor's degree in Computer Science, Data Science, Information Systems, or related field (Master's preferred). • 10+ years in data/analytics (5+ in leadership), success in both healthtech and building data teams from scratch is preferred. Track record of launching data warehouses, BI platforms, and driving measurable adoption. • Proven ability to operate with scrappiness and speed, while building scalable data systems and governance processes for long-term growth. • Healthcare data expertise including FHIR, HIPAA requirements. Experience navigating regulatory audits and compliance frameworks in telehealth, EHR, or healthcare SaaS. • Skilled at aligning diverse stakeholders, including engineering, product, clinical operations, finance, and executive leadership. Executive presence and ability to present to boards/investors. • Strong technical foundation with expert SQL, dimensional modeling, and modern data stack architecture. Comfortable engaging in technical discussions while delegating implementation. • Experience building and mentoring data teams, fostering accountability, technical excellence, and growth. Track record scaling teams from 2-3 to 10+ people. • Passion for transforming healthcare outcomes through data and enabling data-driven decision-making across clinical programs.

🏖️ Benefits

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance, Pet insurance, and more