Product Owner

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October 16

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OSCAR Pro

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Healthcare Insurance • Software as a Service • Artificial Intelligence

OSCAR Pro is a powerful and cost-effective electronic medical record (EMR) system designed specifically for clinics in Canada. It enables healthcare providers to streamline clinic workflows, manage patient information efficiently, and enhance the overall experience for both staff and patients. With its user-friendly interface, robust features, and reliable support team, OSCAR Pro serves over 2,000 clinics and supports more than 10,000 providers. The platform prioritizes patient security with ISO 13485 certification and offers transparent pricing without hidden fees, making it a trusted solution for practice management in the healthcare sector.

11 - 50 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

📋 Description

• reporting to the Director of Product Management • key role in shaping the development of the EMR platform while driving insight-driven improvements across the product lifecycle • partner across teams and with users to define and deliver impactful features • integrate customer feedback and leverage insights to inform product and business decisions • contribute to product enablement, analytics, and operational processes • conduct interviews and usability testing to ensure that features solve real problems • create dashboards that measure both product outcomes and team performance • launch and manage OSCAR Pro’s customer feedback portal • maintain an ongoing view of competitors, industry trends, and market conditions • define, plan, and deliver features with development teams • lead Agile ceremonies, including sprint planning, reviews, retrospectives, and grooming sessions

🎯 Requirements

• progressive experience as a Product Owner, Product Analyst, or in a similar role, ideally within a SaaS or healthcare environment • strong Agile experience, with proven ability to guide development teams through sprint cycles and iterative delivery • experience with EMR systems or healthcare workflows is an asset • familiarity with JIRA for backlog and user story management • hands-on experience with product analytics platforms such as Pendo or similar tools • understanding of how to validate data, uncover insights, and translate findings into actionable recommendations • experience with SQL or data querying is considered an asset • exceptional attention to detail and can synthesize large volumes of user behaviour data, market research, and customer feedback into clear, structured insights • ability to design dashboards and metrics to evaluate the success of features and overall outcomes • skilled at engaging with customers, conducting interviews, and integrating their feedback into the product development process • excellent written and verbal communication skills, with the ability to translate between technical and non-technical audiences • motivated by opportunities to expand beyond traditional product ownership.

🏖️ Benefits

• remote-first work environment • opportunities for growth within OSCAR Pro or across the broader WELL Health Technologies Group • supportive culture that balances professional success with personal well-being