Sales & Customer Support Assistant

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August 3

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Outsourced Staff

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B2B • SaaS • HR Tech

Outsourced Staff is a company that specializes in providing high-caliber remote teams for various roles including software development, IT support, digital marketing, and customer service. With over 25 years of experience, they focus on matching businesses with exceptional talent to aid in their growth, ensuring candidates are thoroughly screened for skills and cultural fit. The company offers a wide range of outsourced solutions, including virtual assistance, software development, and customer support, promoting efficiency and productivity for their clients.

51 - 200 employees

🤝 B2B

☁️ SaaS

👥 HR Tech

📋 Description

• Our client is a fast-growing, contractor-led supplier of tools, consumables, and construction essentials serving customers across Australia. • They deliver smarter service and faster supply to a growing client base in the building and construction space. • The team is driven by speed, precision, and a commitment to reliable delivery. • This is a fantastic opportunity to join a supportive, results-driven environment and contribute directly to the efficiency and quality of sales operations.

🎯 Requirements

• Minimum 2 years of customer service, admin, or sales support experience • Excellent spoken and written English communication skills • Strong phone manner with a professional and friendly approach • Experience using CRM systems (Zoho preferred) • Detail-oriented with strong organisational and follow-up skills • Ability to work independently and manage priorities effectively • Basic understanding of construction tools, consumables, or supply chains is a plus • Experience with lead generation platforms is advantageous