Owner.com
Owner is the all-in-one platform for managing a restaurant's digital presence. We empower restaurant owners to truly own their restaurant, on the web. Our product helps them take back control from large corporations who are stealing their customer relationships and charging them unfair fees.
11 - 50 employees
Customer Marketing Manager
Job not on LinkedIn
October 4
Owner.com
Owner is the all-in-one platform for managing a restaurant's digital presence. We empower restaurant owners to truly own their restaurant, on the web. Our product helps them take back control from large corporations who are stealing their customer relationships and charging them unfair fees.
11 - 50 employees
📋 Description
• Lead campaigns (email, push, SMS, webinars) that increase adoption and retention. • Partner with Customer Success to develop content and resources that drive product engagement and make restaurants more successful. • Launch scalable customer programs that highlight new features, keep customers excited, and improve overall configuration and usage. • Build materials that support CSMs in their customer conversations and help customers self-serve through our help center. • Track the impact of your initiatives through key metrics like adoption, engagement, and retention.
🎯 Requirements
• 4+ years’ experience in customer marketing, lifecycle marketing, or product marketing (B2B SaaS or B2C at scale). • Proven ability to influence customer behavior through effective content and communications. • Strong storyteller with excellent writing skills across channels (email, in-app, webinars, educational content). • Comfortable working cross-functionally, especially with Customer Success and Product Marketing. • Analytical mindset — able to measure the impact of campaigns and optimize for retention. • Excitement to be part of a growing team and help shape the foundation of Customer Marketing at our company.
🏖️ Benefits
• The estimated base salary range for this role is $115k - $140k USD, plus a generous pre-IPO equity package • Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!
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