Owner.com
Owner is the all-in-one platform for managing a restaurant's digital presence. We empower restaurant owners to truly own their restaurant, on the web. Our product helps them take back control from large corporations who are stealing their customer relationships and charging them unfair fees.
11 - 50 employees
Customer Support Representative
November 15
🗣️🇪🇸 Spanish Required
Owner.com
Owner is the all-in-one platform for managing a restaurant's digital presence. We empower restaurant owners to truly own their restaurant, on the web. Our product helps them take back control from large corporations who are stealing their customer relationships and charging them unfair fees.
11 - 50 employees
📋 Description
• Respond quickly and accurately to a high volume of inbound phone calls, and some chats and emails from our customers and their guests. • Maintain a customer satisfaction level over 90% • Use Salesforce to log all activities and interactions with our customers • Communicate and collaborate with your team on Slack to provide the best possible solutions for our customers
🎯 Requirements
• Customer-facing support experience, preferably at a software company. • Fluent Spanish and English speaker with excellent spoken and written communication skills in both languages. • A designated work from home area, with high-speed internet connection and free from interruptions and background noise. • Experiencing working in a fast-paced environment. • Experience with a telephony system such as Talkdesk or RingDNA • Past experience with restaurants is a huge plus!
🏖️ Benefits
• Comprehensive health coverage • Work from anywhere • Unlimited PTO - plus extra fun perks!
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⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇪🇸 Spanish Required