Strategic Operations Lead

November 18

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Owner.com

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Owner is the all-in-one platform for managing a restaurant's digital presence. We empower restaurant owners to truly own their restaurant, on the web. Our product helps them take back control from large corporations who are stealing their customer relationships and charging them unfair fees.

11 - 50 employees

📋 Description

• Driving high-impact, cross-functional initiatives • Identify and lead the highest-leverage projects that are too new or complex to have a natural owner within the business. You’ll spin up and own strategic initiatives or functional areas that require urgent focus or long-term incubation—driving execution and impact where the company needs it most. • Supporting company-wide operating rhythms and goal execution • Partner closely with the COO and Chief of Staff to ensure alignment and delivery of company-level objectives. You’ll help manage the operating cadences that keep the business on track for our ambitious goals, and you’ll lead projects to course correction where needed.

🎯 Requirements

• 5-7 years of experience working across Management Consulting, Strategy, or Operations. Bonus for experience working on hard operational problems i.e. supply chain, logistics, pricing, etc. • Proven track record - you’ve owned business-critical programs and launched 0-to-1 initiatives in high-paced environments. • An extreme bias-to-action - you attack every problem you spot full speed when others would still be having meetings about it and you take pride in the quality of your work • Strong analytical chops - nothing can stand between you and getting a solution stood up whether it’s a back-of-the-envelope model in excel or an AI-powered data pipeline in SQL/python (it doesn’t have to look pretty, but you can’t be scared to try) • An innate problem-solver - you thrive in ambiguity and excel at identifying and structuring problems, distilling complexity, and getting to action. • A strong communicator - you can coordinate stakeholders across functions, align resources, surface risks, and keep teams rowing in the same direction.

🏖️ Benefits

• comprehensive health coverage • remote-first workplace • unlimited PTO • plus extra fun perks!