Field Service Engineer

October 28

🦌 Connecticut – Remote

Although this job is listed in Connecticut, this company may be open to hiring remote in other states.

⚓ Rhode Island – Remote

Although this job is listed in Rhode Island, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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Packsize

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eCommerce • Manufacturing • Transport

Packsize is a company that specializes in on-demand packaging solutions, offering automated and customizable packaging systems designed to optimize shipping efficiency and sustainability. Their innovative approach to packaging, referred to as SMART Packaging, focuses on creating eco-friendly, regulatory-compliant packaging solutions that cater to diverse industry needs. Packsize's systems cater to various sectors, including eCommerce, manufacturing, and logistics, helping businesses reduce waste, cut costs, and enhance customer satisfaction.

501 - 1000 employees

Founded 2002

🛍️ eCommerce

🚗 Transport

📋 Description

• Scheduling tasks at customer job sites • Troubleshooting issues, quickly and effectively, using technical drawings and documentation • Performing routine maintenance and emergency services as they arise • Continuous learning, including customer operational processes, packaging designs, technical specifications • Installation of Packsize solutions and training others to use and maintain it • Basic clerical and administrative duties, including timely reading and responding to emails, preparing and submitting expense reports, making travel arrangements, writing detailed technical reports, etc. • Responsively and productively communicate information and ideas with Packsize and customer’s personnel so they will understand. Must be able to exchange accurate information in these situations. • Adhere to all Packsize and customer safety requirements, and safety protocols related to exposed moving parts and electricity • Excellent work ethic and time management skills

🎯 Requirements

• Customer service focus • Knowledge of Windows platforms • Knowledge of and effective use of hand tools • Knowledge of mechanical platforms, such as • Ability to work independently with little or no direct supervision • Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience is helpful, but not required • Associates Degree, Vocational Training or equivalent experience • Bachelor's Degree in a related area preferred

🏖️ Benefits

• At Packsize, we welcome applicants of all backgrounds and experiences • Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.