Product Manager, AI

October 23

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Pair Team

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Healthcare Insurance • Social Impact • Wellness

Pair Team is dedicated to connecting underserved communities with high-quality care. They connect vulnerable patients to local care teams, ensuring access to physical, mental, and social services. Through partnerships with local community organizations, they provide whole-person care, coordination of care, and resources. Their community network includes registered nurses, behavioral health clinicians, and various healthcare providers, aimed at improving outcomes and wellbeing for community members. Focus is given on building trust and providing a holistic approach to patient care, reducing emergency room visits, and engaging previously unengaged patients with primary care providers.

11 - 50 employees

⚕️ Healthcare Insurance

🌍 Social Impact

🧘 Wellness

📋 Description

• Design and deploy multi-agent systems that support care coordination and patient engagement at scale. • Develop the “taste” behind agentic engagement—how our agents communicate, reason, and collaborate with human care teams. • Iterate on the agent ↔ care team interface, defining the user experience for human-in-the-loop collaboration within our core platform. • Prototype and pilot new LLM use cases to accelerate Pair’s impact, from intake to outreach to ongoing member management. • Own internal data labeling and eval products, including tooling, workflows, and partner integrations. • Manage LLM operations—trace annotation, eval development, model monitoring, and human feedback loops. • Collaborate cross-functionally with engineering, clinical ops, and design to translate complex real-world workflows into scalable AI systems.

🎯 Requirements

• Proven track record shipping and iterating on AI or consumer-facing conversational products. • Deep familiarity with LLM-based product development, prompt engineering, multi-agent orchestration, and evaluation frameworks. • Experience defining product strategy and success metrics for early-stage, ambiguous problem spaces. • Data-driven, first-principles thinker who thrives in high-velocity, cross-functional environments. • Collaborative leader with a strong sense of ownership and a deep personal connection to our mission.

🏖️ Benefits

• Competitive salary: $190K-$250K • Equity compensation package • Flexible vacation policy – take the time you need to recharge • Comprehensive medical, dental, and vision coverage • 401(k) through Guideline • 100% company-sponsored short- and long-term disability and life insurance • Subsidized backup childcare and caregiver supports through Wellthy • Work entirely from the comfort of your own home • Monthly $100 work from home expense stipend • Equipment provided for the role • Opportunity for rapid career progression with plenty of room for personal growth