Channel Systems Engineer, Level 2

October 30

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Logo of Palo Alto Networks

Palo Alto Networks

Cybersecurity • Enterprise • AI

Palo Alto Networks is a leading cybersecurity company that offers a comprehensive suite of products and services designed to protect networks, cloud environments, and enterprise operations from cyber threats. The company's offerings include advanced threat prevention, network security, cloud security, IoT security, endpoint protection, and managed detection and response services. With a strong emphasis on AI-driven security operations and zero trust architectures, Palo Alto Networks is recognized as a leader in enterprise firewall solutions and other areas of cybersecurity across numerous sectors worldwide. The company provides expertise in threat intelligence, incident response, and proactive assessment to help organizations secure their infrastructure and data. Their solutions cater to a variety of industries, including financial services, healthcare, manufacturing, and the public sector. Palo Alto Networks is committed to advancing cybersecurity with AI-powered precision to ensure comprehensive protection and efficient threat response.

10,000+ employees

Founded 2005

🔒 Cybersecurity

🏢 Enterprise

💰 $10M Series C on 2008-11

📋 Description

• Serve as the primary technical leader for the designated channel partners • Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives • Provide technical pre-sales support to partners, including product presentations, demonstrations and solution architecture design • Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones • Plan and drive detailed technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processes • Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams • Apply Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices • Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business • Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars • Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback • Drive results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly

🎯 Requirements

• 6+ years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industry • Skilled in at least one of the following: Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE • Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners • Previous experience selling, implementing, or managing SaaS offerings is strongly preferred • Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions is preferred • Prior experience architecting cybersecurity solutions that solve technical challenges and influence business initiatives is preferred • Excellent communication skills, both verbal and written, with the ability to present complex technical information to non-technical audiences • Hands-on experience with product installations, configurations, and troubleshooting • Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment • Strong problem-solving skills and a proactive attitude towards resolving issues. • Willingness to travel to support partners and attend events as necessary

🏖️ Benefits

• FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees • Mental and financial health resources • Personalized learning opportunities

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