Senior Manager, Professional Services – SASE

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Yesterday

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

💵 $178k - $245.5k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Palo Alto Networks

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Cybersecurity • Enterprise • AI

Palo Alto Networks is a leading cybersecurity company that offers a comprehensive suite of products and services designed to protect networks, cloud environments, and enterprise operations from cyber threats. The company's offerings include advanced threat prevention, network security, cloud security, IoT security, endpoint protection, and managed detection and response services. With a strong emphasis on AI-driven security operations and zero trust architectures, Palo Alto Networks is recognized as a leader in enterprise firewall solutions and other areas of cybersecurity across numerous sectors worldwide. The company provides expertise in threat intelligence, incident response, and proactive assessment to help organizations secure their infrastructure and data. Their solutions cater to a variety of industries, including financial services, healthcare, manufacturing, and the public sector. Palo Alto Networks is committed to advancing cybersecurity with AI-powered precision to ensure comprehensive protection and efficient threat response.

10,000+ employees

Founded 2005

🔒 Cybersecurity

🏢 Enterprise

💰 $10M Series C on 2008-11

📋 Description

• Manage a high-performing team of SASE Professional Services Consultants • Drive the overall professional services business and provide expert oversight • Ensure high-quality delivery of SASE security solutions • Build strong, trusted relationships with sales and support teams • Collaborate with sales leadership to enable client success • Act as the Professional Services liaison for customer escalations • Drive operational excellence and ensure consistent operational discipline

🎯 Requirements

• 7+ years leading and scaling Professional Services or Customer Success teams • 5+ years of management role overseeing technical consultants, architects, Customer Success Engineers • Proven expertise in managing the full Professional Services lifecycle • Strong foundational understanding of Internet security concepts and products • Demonstrated experience running a profitable Professional Services or Customer Success business • Experience with Professional Services Automation tools (e.g., Clarizen, Certina, Kantata) • Experience with Sales Management tools (e.g., Salesforce) • Experience with Business Intelligence tools (e.g., Tableau) • Excellent written and verbal communication skills • Bachelor’s Degree or equivalent military experience • Relevant industry certifications such as CISSP and/or PMP highly desirable • Ability to travel up to 25% domestically to customer sites.

🏖️ Benefits

• Employee benefits may include health insurance • Restricted stock units • Bonuses