Site Reliability Engineer

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October 24

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ParentSquare

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Education • SaaS • B2B

ParentSquare is a unified, AI-enhanced communication platform purpose-built for K–12 schools and districts. It centralizes mass notifications, classroom and one-to-one messaging, forms and permission slips, attendance tools, school websites, secure document delivery, payments, and analytics to streamline engagement between educators, families, and staff. The platform emphasizes two-way translation, SIS integrations, data privacy, and easy onboarding, and is delivered as a software service used by districts and schools to improve family engagement and operational workflows.

201 - 500 employees

Founded 2011

📚 Education

☁️ SaaS

🤝 B2B

📋 Description

• Design, build, and maintain scalable and reliable infrastructure using cloud platforms such as AWS, containerization, and infrastructure as code • Implement and improve monitoring, alerting, and logging systems to proactively identify and resolve issues • Automate operational tasks and workflows to reduce manual effort and improve efficiency • Participate in on-call rotations to respond to critical incidents and ensure system availability • Conduct root cause analysis for production incidents and implement preventative measures • Collaborate with development teams to optimize application performance and address reliability concerns • Develop and maintain documentation for infrastructure, processes, and playbooks • Contribute to the continuous improvement of our SRE practices and tooling • Collaborate with internal compliance teams to maintain our security posture

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience) • 3-5 years of experience in a Site Reliability Engineering, DevOps, or similar role • Strong proficiency in at least one of Python, GoLang, or Ruby • Experience with Linux • Solid understanding of cloud computing principles and experience with at least one major cloud provider (AWS, GCP, Azure) • Experience with infrastructure as code tools (e.g., Terraform, Ansible, Chef, Puppet) • Familiarity with containerization technologies (e.g., Docker, Kubernetes) • Experience with monitoring and alerting tools (e.g., Prometheus, Grafana, Datadog, New Relic) • Strong problem-solving skills and the ability to troubleshoot complex distributed systems • Excellent communication and collaboration skills.

🏖️ Benefits

• Employer-paid health insurance (including dependent coverage) • An employer-matched 401K retirement savings program from day 1 • Paid Parental Leave • Stock options • Health + wellness reimbursements • Generous PTO • 15 paid holidays, including your birthday!