Support Specialist

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July 31

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Patrique Mercier Recruitment

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Recruitment • B2B • eCommerce

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in matching the best candidates with employers in various industries including social media, gaming, healthcare, retail, travel, automotive, financial, insurance, energy, and telecommunications. With a global reach and local expertise, our personalized service ensures that we understand the aspirations and goals of our clients and candidates, providing tailored recruitment solutions.

2 - 10 employees

Founded 2022

🎯 Recruiter

🤝 B2B

🛍️ eCommerce

📋 Description

• Provide outstanding remote support to Italian-speaking customers through various communication channels. • Troubleshoot and resolve client issues efficiently, ensuring maximum satisfaction. • Educate clients on product features and best practices to enhance their experience. • Document client interactions accurately for continuous improvement and follow-up. • Collaborate with the team to share insights and improve the overall quality of support. • Engage in ongoing training and development to enhance your knowledge and skills.

🎯 Requirements

• Fluency in Italian (both spoken and written) is essential. • Strong customer service and communication skills. • Technical aptitude with a knack for troubleshooting issues. • Experience in remote support or a customer service role is preferred but not necessary. • A proactive approach and ability to work independently in a remote setting. • Willingness to engage with the Greek culture and the flexibility to choose your working environment. • A positive attitude and eagerness to learn and grow in your career!

🏖️ Benefits

• Private Health Insurance • Training & Development • Performance Bonus • 2 Extra Salaries Per Year Fully Paid Training • Fully Paid Relocation Package ( flight, transfer and hotel ) • Free Greek Lessons, discounts and other perks