Senior Project Manager – Customer Success

November 25

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Logo of PayNearMe

PayNearMe

Finance • Fintech • B2B

PayNearMe is a company that develops technology to facilitate the end-to-end customer payment experience. Their modern and reliable platform is designed to help businesses easily accept, disburse, and manage payments while reducing costs, increasing acceptance rates, driving self-service, and simplifying exception management. PayNearMe offers solutions for industries such as auto and consumer lending, tolling, iGaming, and more, providing a flexible and comprehensive payment processing platform. They focus on improving user experience and operational efficiency by offering a wide range of payment options and automation tools.

51 - 200 employees

💸 Finance

💳 Fintech

🤝 B2B

💰 $12.5M Debt Financing on 2020-01

📋 Description

• Developing and executing large complex projects from start to finish • Tenacity and empathy in dealing with people and projects • Communicating in a way that is clear and motivates teams to perform their best • Effectively translate requirements, timelines, risks and escalations between Engineers, Sales teams, and Customers • Be the hub of communication • Managing the team in meeting implementation goals on time • Leading external and internal stakeholder meetings • Identifying external or internal risks, and driving mitigation plans to project completion • Coordinating and driving issue escalation and resolution • Adjusting the plan due to changes in scope and/or schedule • Being an expert at anticipation

🎯 Requirements

• 7+ years of Project Management or Customer Implementation experience • Excellent analytical and problem-solving skills • Very strong verbal and written organizational, presentation and communication skills • Unfazed by juggling multiple projects, scope changes and tight deadlines • Familiarity with the following: JIRA, Asana, Wrike or other project management tools • Confluence Wiki • Agile and Waterfall project methodologies • Scrum • Excel or Google Sheets • Independent and self-motivated • Beneficial if you have previous experience working remotely

🏖️ Benefits

• Stock options with standard startup vesting - 1 year cliff; 4 years total • $50 monthly communication expense stipend to go towards your phone/internet bill • $250 stipend to enhance your WFH setup • Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200) • Premium medical benefits including vision and dental (100% coverage for employees) • Company-sponsored life and disability insurance • Paid parental bonding leave • Paid sick leave, jury duty, bereavement • 401k plan • Flexible Time Off (our team members typically take off ~3-4 weeks per year) • Volunteer Time Off • 13 scheduled holidays • 2x / year in-person team meet-ups (2-3 days, company paid)

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