Security Operations Center Analyst

Job not on LinkedIn

September 19

Apply Now

Receive Emails with Similar Jobs

Peak Support

WebsiteLinkedInAll Job Openings

B2B • SaaS • eCommerce

Peak Support is a boutique Business Process Outsourcing (BPO) company, providing scalable solutions for customer service, technical support, sales, marketing, and back-office operations. With a presence in the Philippines, United States, Colombia, and Eastern Europe, they support fast-growing and innovative brands across multiple industries such as eCommerce, financial services, gaming, healthcare, and technology. Peak Support is dedicated to delivering exceptional quality and personalized attention by maintaining a highly skilled workforce and fostering a strong company culture. Their mission is to empower teams to innovate and exceed client expectations while ensuring data security and operational efficiency.

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🛍️ eCommerce

📋 Description

• Monitor security alerts and events using SIEM and other security tools • Perform initial triage and investigation of potential security incidents • Respond to and escalate incidents based on severity and impact • Conduct log analysis and forensic investigations to identify root causes • Collaborate with IT and security teams to contain and remediate threats • Maintain and update incident response documentation and playbooks • Stay informed on the latest cybersecurity threats, vulnerabilities, and trends • Support compliance efforts and internal/external audits (e.g. PCI-DSS, SOC2 Type2, HIPAA, ISO27001) • Participate in threat hunting and proactive security assessments • Work closely with the Information Security team to identify potential threats and escalate incidents as necessary.

🎯 Requirements

• Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or related field. • Industry certifications preferred: CompTIA Security+, Certified SOC Analyst, GIAC Security Essentials, Certified Ethical Hacker • Fundamental knowledge of IT, Cloud, and industry security practices • Experience with SIEM platforms (e.g., Splunk, Microsoft Sentinel) • Familiarity with firewalls, IDS/IPS, endpoint protection, and vulnerability scanners • Understanding of TCP/IP, DNS, HTTP, and other network protocols • Basic scripting knowledge (PowerShell) is a plus • Knowledge of MITRE ATT&CK framework and threat intelligence sources • Strong analytical and problem-solving abilities • Excellent verbal and written communication skills • Ability to work independently and collaboratively in a fast-paced environment • High attention to detail and a proactive mindset • Experience working in a BPO environment is plus.