Director, Solutions Design – Implementation

Job not on LinkedIn

November 6

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

💵 $155k - $190k / year

⏰ Full Time

🔴 Lead

👔 Director

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Pearl Health

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Healthcare Insurance • SaaS • Finance

Pearl Health is a company dedicated to transforming primary care through value-based models. Their mission is to democratize access to value in healthcare, emphasizing quality care that rewards providers for improving patient health outcomes. Pearl Health offers data-driven insights, technology solutions, and hands-on support to primary care providers, helping them improve patient outcomes, reduce costs, and enhance their practice operations. Through strategic partnerships and their innovative Pearl Platform, they empower care providers to focus on patient care while stabilizing finances and sharing in the savings generated from quality care.

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

💸 Finance

💰 $18M Series A on 2021-09

📋 Description

• You will own the end-to-end journey of our customer solutions – from pre-sale discovery to post-sale implementation and optimization. • Collaborate with teams across the organization – including Growth, Product Management, Customer Success, and Operations – to build and execute discovery playbooks, workflow tools, and implementation blueprints. • Validate and shape prospective customer needs; identify solution gaps between client needs and Pearl’s offerings; collaborate on solution proposals to ensure business impact, feasibility, and alignment with Product strategy; lead Product RFP inputs for prospects and solidify solution commitments. • Translate commitments and known gaps into executable solutions; serve as the bridge between customer expectations, product capabilities, and custom solution delivery; develop standard best practice workflow tools. • Support customer implementation and configuration of solutions; develop and execute repeatable frameworks that can be customized to the complexities of a given client; oversee implementation projects and Product training. • Orchestrate systematic optimization programs and tool development to improve Product adoption and delivery effectiveness.

🎯 Requirements

• 6+ years of experience in Product, Solutions Design, or Strategy & Operations at a health care technology company or top consulting firm. • A Bachelor’s degree or equivalent work experience. • Significant client-facing experience, ideally at the Enterprise level. • Experience using data to drive outcomes, with proficiency in Excel/Google Sheets and business intelligence tools. • Experience in the value-based care space. • Provider-facing client experience. • Experience with EHR integration and configuration. • Experience working within a high-growth startup environment.

🏖️ Benefits

• Additional Compensation: This role is eligible for a discretionary performance bonus and equity options. • We offer a competitive benefits package. You can learn more on our benefits page.