Billing & Collections Lead

🕒 April 1

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟠 Senior

📞 Collections

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Pennant

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 $108.5M Post-IPO Equity - The Pennant Group on 2024-10

Consulting • Logistics • Healthcare

Pennant is a healthcare organization dedicated to providing exceptional care through a strong focus on leadership development within its network of affiliates. They offer a comprehensive range of services including home health, hospice, assisted living, and senior living, all tailored to meet the unique needs of individuals and families. With a commitment to empowering local leaders and enhancing lives with clinical excellence, Pennant strives to deliver Life-Changing Service in every community they serve.

📋 Description

• Lead, train, and mentor the billing and collections teams • Oversee preparation, review, and submission of claims to Medicare, Medicaid, and commercial payers • Direct end-to-end AR management including payment posting, reconciliation, and follow-up activities • Implement and oversee processes for research, correction, resubmission, and appeal of denied claims • Develop and execute strategic plans for collecting outstanding balances from various payers • Serve as primary escalation point for complex payer issues • Ensure all billing and collections practices adhere to compliance guidelines • Track, analyze, and report on key revenue cycle metrics • Work closely with Intake, Authorization, and Clinical Documentation teams

🎯 Requirements

• Minimum of 3 years of experience in healthcare billing and/or collections • Home Health or Hospice experience strongly preferred • Minimum of 1 year of leadership or supervisory experience managing billing, collections, or accounts receivable teams • Deep understanding of Medicare and Medicaid billing and appeals processes • Proven ability to interpret EOBs, remittance advice, payer contracts, and denial reasons • Proficiency with major Home Health or Hospice EMR and billing systems (e.g., HCHB, WellSky / Kinnser, MatrixCare) • Comprehensive knowledge of ICD-10 coding, institutional claim forms (UB-04/CMS-1450), and payer billing rules.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work arrangements • Professional development opportunities • Paid time off