Hotel Assistant – Customer Service, Sales

Job not on LinkedIn

2 days ago

🗣️🇧🇷🇵🇹 Portuguese Required

🗣️🇪🇸 Spanish Required

Apply Now
Logo of People Talent

People Talent

Recruitment • B2B

People Talent is a São Paulo–based human resources consultancy specializing in recruitment (hunting) and human and organizational development. They provide end-to-end hiring solutions across executive, strategic, tactical, and operational levels, combining technology with a humanized approach, and offer DHO services such as organizational development, resilience building, and HR consulting for corporate clients.

11 - 50 employees

Founded 2019

🎯 Recruiter

🤝 B2B

📋 Description

• Respond to customers via WhatsApp, phone and platforms (Airbnb and others). • Provide consultative service, understanding the occasion (wedding anniversary, dating anniversary, celebrations, etc.) and recommending the ideal cabin. • Explain features, differentiators and details of each cabin. • Convert leads into bookings — many leads require persuasion, so a sales-oriented profile is essential. • Act with an ownership mindset, proactively seeking to acquire customers. • Carry out small commercial initiatives and support marketing strategies to attract guests. • Serve as the focal point for general inquiries: location, check-in, facilities, services, etc. • Register and record bookings in the Desbravador system. • Ensure all information is kept up to date so the operations team can open the group and organize the stay. • Issue and submit invoices monthly on the Receita portal (Brazilian Federal Revenue Service).

🎯 Requirements

• Technical or university degree in Hospitality, Tourism or related fields. • Basic knowledge of English and Spanish (for guest communication). • Highly energetic, dynamic, communicative and persuasive profile. • Sales skills and consultative customer service experience. • Organized, detail-oriented and responsible. • Proactive with an ownership mindset — results-driven and focused on delighting customers.

🏖️ Benefits

• Commission on sales

Apply Now

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